SEPHORA

4.0
238 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter Shellmound St. and Ohlone Way 2. Turn right into parking structure on Ohlone Way 3. Park in any of the 15-minute free parking spaces You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
5626 BAY ST, EMERYVILLE, CA
94608, United States

Hours

Reviews

4.0
238 reviews
5 stars
137
4 stars
37
3 stars
17
2 stars
12
1 star
35
  • GL
    gorgeous lyse
    1 day ago
    5.0
    Jasmine from Fenty Beauty was amazing! She had such a warm personality, welcomed all my questions. She was genuinely kind to me and my kids and kept a smile the whole time. Truly the best customer experience I’ve ever had. I’d come back to the store just because of her! Queens go to the store and ask for her, she won’t disappoint. Trust.
  • RR
    Rochelle
    Oct 6, 2025
    2.0
    They didn’t have any testing strips for the perfume out and when I asked for some to test this perfume I wanted to buy they looked at the same empty section I was referencing and said that they didn’t have any. Idk maybe go in the back and get some or offer some type of solution to the customers?! It’s like yall don’t want people to spend their money here. And then like 3 different employees followed me around (I will grant them that they tried to be inconspicuous about it but still) and said they were just checking to see if I needed anything. I just ended up leaving because I’m not going to spend my money where I’m presumed to steal and I’ve given no indication of doing so. I love Sephora just not this one.
  • RB
    RC B
    Sep 26, 2025
    1.0
    The service at this location is horrible at best. I’ve never been at a Sephora location who makes you out to feel like they don’t want your $$ I only pickup at this location if it’s an emergency because the service is that bad. They were rude to my husband when he tried to pick up my order. Reason he was picking it up was because of how rude they were to me the last time. The tall gentleman with the pony tail who is always rude and bothered to do his job told him he couldn’t have the order because his name wasn’t on it. If he had bothered to ask my husband he would have leaned that I selected him as the pick up person. Instead his co-worker had to tell him that he could just scan the barcode and the information will pop up. What’s so beyond distasteful is I have never been asked for my name when I pickup orders I’m only ever asked for the barcode. Sephora shouldn’t be known as a place who picks and chooses who gets asked for orders by name vs. by barcodes. That would lead to misleading perceptions. As for this location- when you take your consumer for granted/ treat them rudely / disrespect them/ they will leave you. I have worked in retail for over 25 years and this is by far the worst experience I have seen/heard/experienced.
  • AH
    Alex Herrera
    Sep 21, 2025
    5.0
    Hyat and Rebecca were the sweetest! Helped me find out exactly what I was needing. Will definitely be coming back!
  • VC
    Vanessa Calimlim
    Sep 10, 2025
    5.0
    I love coming here, the store is always stocked up, everyone is so friendly and it's always a pleasure working with Olive, Nedra and Tara!

Frequently Asked Questions About SEPHORA

What are the store hours for SEPHORA in Emeryville?

SEPHORA Emeryville is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.

Does SEPHORA Emeryville offer in-store or curbside pickup options?

Yes, SEPHORA Emeryville offers both in-store pickup and curbside pickup for online orders, with availability depending on location.