Great Clips in Downey, CA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 12214 Lakewood Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Downey, CA!
The quality of haircuts is inconsistent, with many customers reporting dissatisfaction and poor execution, while a few praised specific stylists for excellent results.
Customer Service
Customer service experiences vary widely; some customers reported friendly and helpful staff, while others encountered rude or unprofessional behavior.
Appointment Issues
Several customers experienced problems with the online check-in system and wait times, leading to frustration and wasted trips.
Cleanliness and Environment
The salon is generally noted for being clean and well-maintained, contributing positively to the customer experience.
Value for Money
Many customers appreciate the affordable pricing, but some feel that the quality of service does not always match the cost.
HW
HB Rawlins Wills
Nov 9, 2025
5.0
So far so good, been there three times going on 4. Prices for haircut anywhere you go is crazy so I don't tip no more, sorry but the tip gotta be in the price also, just saying...
DH
Debbie Hernandez
Sep 27, 2025
5.0
My daughter and I have curly hair & it was hard to find a knowledgeable person that knows the different curl patterns and how to cut to get a beautiful curl. Kathy knows her curls.👍
MI
Miss Islam
Sep 1, 2025
1.0
Put my name in the queue As the site and Q said they were open till four today, and came from North Long Beach to Downey for my check in time and ride as I was pulling up they closed the door. I went up to the door and the lady tried to shoot me away, but I kept insisting and showed her my phone that I was in the queue and it said to go in now and she said that they close at three she doesn’t know why it said for but they close at three so they are closed. I told her my name was in the queue. I showed her and I asked if she could just take me since I came from North Long Beach and she said no she could not, and she would have to let the manager know because she doesn’t know why it is showing They close at 4 o’clock. This is so unspeakably annoying as I was really counting on this And made the trip over. Couldn’t they have called me if I was showing up in their queue to let me know that there was an error because she seemed to be aware that there was an error showing that they closed at four instead of three.
GG
Grace Gomez
Aug 24, 2025
1.0
The lady that cut my son’s hair today looks really BAD. She’s done in 5 mins WTH! Even my eldest son doesn’t like going here now He cry after cuz the lady doesn’t cut his hair the way he wants it.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts are available at Great Clips Promenade at Downey?
Great Clips offers affordable haircuts for men, women, kids, and seniors, including bang, neck, and beard trims, as well as shampoo and styling services.
Can I walk in for a haircut or do I need an appointment?
No appointment is necessary. You can walk in anytime or use Online Check-In to skip the wait and save your spot.
What is Online Check-In and how does it work?
Online Check-In lets you add yourself to the waitlist remotely, see estimated wait times, and receive ReadyNext text alerts when your wait time approaches 15 minutes, helping you save time at the salon.
What are the Great Clips Promenade at Downey's operating hours?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, and on weekends from 9:00 AM to 6:00 PM, with special holiday hours and closures on certain dates.
Does Great Clips Promenade at Downey offer perm or hair coloring services?
Perm services are available at select salons; please call this location to confirm. However, Great Clips does not provide hair coloring services.
Which payment methods does Great Clips accept at the Downey location?
Great Clips accepts Mastercard and Visa credit cards for payment.
What should I do when I arrive after checking in online?
Upon arrival, check in at the receptionist desk to let the stylists know you are there so they can finish checking you in.
Are there any nearby dining options I can visit before or after my haircut at Great Clips?
Yes, nearby you can find Fresh Griller, Pick Up Stix, Benihana, Five Guys, Dickey's Barbecue Pit, Jersey Mike's Subs, and 7 Leaves Cafe for a variety of dining experiences.
What medical facilities are located near Great Clips Promenade at Downey?
Nearby medical facilities include Downey Modern Dentistry, PIH Health Chiropractic Care, PIH Health Infectious Disease center, PIH Health Family Medicine, and PIH Health Urgent Care for comprehensive health services.
Are there any nearby shops or beauty service providers near Great Clips Downey?
Yes, nearby shops include Promenade at Downey shopping center, Sally Beauty, European Wax Center, Natural Nails and Spa, and GNC for a variety of beauty and shopping needs.