L'Occitane en Provence

Reviews

• MC

  mico chen

  Dec 27, 2025
  4.0
  買一個身體乳$11 美金特價
• CC

  Caff

  Dec 16, 2025
  5.0
  The location shows on Google Maps is wrong! The store seats next to sketch.
• AA

  Annie Adjchavanich

  Dec 5, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ A Truly Fantastic Experience at L’Occitane – Citadel Outlets I stopped by L’Occitane at the Citadel while Christmas shopping with a friend, and I honestly didn’t expect the visit to be this memorable. We had just finished lunch in the food court, and I dragged my friend inside to try one of the hand soaps. He was confused about washing our hands inside a store, but once he realized it’s the best way to actually test a product, he was sold. He protested when I put a bit of hand cream on him (classic guy reaction), but even that turned into a funny moment. The sales team had a good laugh with us before they got busy, so we slipped out — but my friend actually suggested we go back in to look around more, which should tell you something. We ended up being helped by Kathryn and Silvia, and they were exceptional from start to finish. Both knew the products inside out, offered honest recommendations, and were genuinely warm and personable. I’m already a longtime fan of L’Occitane’s lavender hand cream — the metal tube is iconic — and I even convinced my friend to buy one for his wife. As an artist, he said it looked like an oil paint tube, and he wasn’t wrong. Kathryn and Silvia told us about the gift-with-purchase, and then about the mystery bags — which were an incredible deal. Full-size products, nothing discontinued, and almost $300 in value. I’m so glad they mentioned it, because we would’ve missed out entirely. My friend left fully stocked with gift boxes, complimentary paper, tissue, samples — the whole nine yards. The store itself was spotless, well-organized, and easy to shop in. On top of that, I joined the rewards program, and Kathryn let me know I could even call in the future to hear about specials and have items packed and shipped if I didn’t want to come back to the Citadel. That level of service is rare. Bottom line: We would not have had such a great shopping experience without Kathryn and Silvia. They made the whole visit genuinely enjoyable, and I’ll happily return to this location because of them. Highly recommend this store and these two fantastic associates.
• HA

  Horacio AS

  Dec 2, 2025
  5.0
  Great brand

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