JCPenney Salon

Reviews

• RH

  Rona Hawkes

  Oct 8, 2025
  5.0
  Absolutely love my hair! Krysten was amazing! Beginning with a thorough consultation, wonderful shampoo, and an excellent haircut that was exactly what I wanted! I would definitely recommend Krysten! Thank you so much Krysten!
• RB

  ryan broman

  Sep 15, 2025
  5.0
  Angela gae me a great haircut!! Definitely coming back :)
• MC

  Mariah Connor

  Sep 15, 2025
  5.0
  Love coming here! Came every week for a wash/style while I was temporarily disabled and also got my hair trimmed by the stylist Angela. She was always very thorough, chose great products, and was very kind! Will be going back to her for highlights soon :)
• KK

  K.F.

  Feb 16, 2023
  1.0
  I honestly would prefer to give 0 stars!! The staff here are very RUDE! Do yourself a favor a visit another JCP salon. I had an appt scheduled for with Louis whom I'd never seen before. I received a call to confirm appt but the lady Janice mentioned a different stylist name. This has happened to me before. When I called back I admit I was very upset because of the mixup and even more when the scheduler showed no compassion ...she was very dry. Long story short she called me back after reaching out to Louis and was advised he deliberately put me with another stylist because I've had numerous no shows. This is untrue!! Aside from this appt I had one back in October with him and I was late due to traffic from 1 hr drive in which I called in advance but I've never been a no show. Even then the staff was very rude when I arrived didn't even offer to schedule me with anyone else. They all just stood staring funny at me and lack courtesy. Shame on Louis to deliberately reschedule me with someone I don't know and not even have the decency to call me beforehand to let me know his logic behind it. A simple phone call advising me about his policy and sharing my so called no show dates(which I requested from the rude manager Katy and have yet to receive) would've been the ethical, appropriate thing to do. This would've prevented me from becoming upset with the scheduler. Their customer service and approach to resolving minor issues is beyond horrible and unacceptable. Fortunately, I was able to contact my JCP salon of close to 15 years(my regular stylist moved out of state) and find a new stylist there. Lesson learned I do not recommend this Sunrise location at all!!!
• KH

  Kathy Houlihan

  Dec 10, 2021
  1.0
  Went in for a shampoo and set. After shampooing my hair the stylist suggested that she blow dry my hair and use a curling iron on it. I told her I like my hair really curly . She said don't worry it will be really curly. So I said ok. Boy was I sorry There was no curls in my hair. It was just a tiny bit wavy. I will never go there again. And I sure wouldn't recommend them either.