JCPenney Salon

Reviews

• OH

  Olivia H

  Apr 24, 2024
  1.0
  I have been going to Penneys for years but I am now unfortunately cutting ties. I am fortunate to get a refund for my hair color being butchered by an inexperienced stylist at Citrus Heights Penney’s salon. But as a consumer I feel like it needs to be known how bad the appointment went..I called after my first appointment because I was just not comfortable with how it turned out and Shea, the stylist who initially did my hair answered and told me to come back to see if we could blend the harsh lines..I went back to get my hair fixed the same day I called..Shea admitted it wasn’t good work and that was going to call me to come back in….I left in tears after the second “attempt” to fix my hair..she also was angered at the fact I didn’t think it was fixed and that was how she does her balayages. Stormed off to get her manager.. left me with toner in a section of my roots..I was told what I was asking for was now called highlights but that’s not what I asked for.. I have gotten my hair many times and know the difference. I may have needed highlights to fix the damage.. I was given the option to come in a third time with a color specialist, and paying the salon an additional 100+ to cover the additional color or product I would need to fix the damage...The whole hair coloring was so far off from what we talked about..I had to pay another Salon to strip the hair color she caused with permanent dies and toners and I was advised to report to the state board of cosmology.
• SR

  SABAH _ Rah

  Nov 8, 2023
  5.0
  James gave me a great haircut. love the layers and bangs. Thank you! 😊❤️
• JW

  janice williams

  Sep 27, 2019
  5.0
  Friendly, excellent job