Great Clips in Chula Vista, CA provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 970 Eastlake Pkwy offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Chula Vista, CA!
Numerous reviews highlighted poor customer service experiences, including rude staff and lack of attention to customer needs.
Haircut Quality
Mixed feedback on haircut quality, with several customers reporting unsatisfactory results and uneven cuts.
Cleanliness
The salon was generally noted to be clean and well-maintained, contributing positively to customer experiences.
Appointment Issues
Several customers experienced issues with appointment management, including being skipped or misinformed about wait times.
Staff Competence
While some stylists received praise for their skills, others were criticized for lack of professionalism and expertise, particularly with diverse hair types.
JT
joshua tate
Nov 11, 2025
1.0
Came in for a Veterans Day haircut to be denied a voucher.
ML
Michael Lo
Sep 14, 2025
4.0
Wish they would just keep haircut prices cheaper. By the time you spend time and money on advertising, it's just better to keep your locations busy and have loyal customers and long term employees. Salons are clean.
JC
Jessica Luna Campos
Jun 9, 2025
1.0
If you want your ears chopped off and bad haircut, Great Clips on Birch is the place for you. Both my fiancee and son's ears were cut by 2 different people.
FN
Frank Neugebauer
Oct 17, 2022
5.0
Good place, friendly staff, in and out.
RM
Rashid Mumtaz
May 8, 2018
5.0
Super friendly staff very clean .And the phone app to check in is the best
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Eastlake Village Marketplace offer?
They provide affordable haircuts for men, women, kids, beard trims, bang trims, shampooing, and styling services including updos. Some salons also offer perms.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce waiting time.
How does Online Check-In work and how does it save me time?
You can add yourself to the salon's waitlist online, see estimated wait times, and sign up for ReadyNext text alerts to be notified when your wait time approaches 15 minutes, so you spend less time waiting in the salon.
What are the Great Clips Eastlake Village Marketplace’s hours of operation?
Open Monday to Friday from 8:00 AM to 8:00 PM, and Saturday and Sunday from 8:00 AM to 7:00 PM. Closed on Thanksgiving and Christmas Day.
Does Great Clips Eastlake Village Marketplace offer hair coloring or perm services?
Great Clips salons do not provide hair coloring. Some salons offer perms; please call the salon to confirm availability.
What payment options are accepted at Great Clips Eastlake Village Marketplace?
They accept major credit cards including Mastercard and Visa, as well as debit cards. Cash is not required.
How can the nearby U.S. Bank ATM be useful for visitors to Great Clips?
Customers can conveniently withdraw cash at the nearby U.S. Bank ATM during their visit to Great Clips, ensuring they have payment options or cash for other nearby stores and services.
Are there other beauty and wellness services near Great Clips in Eastlake Village Marketplace?
Yes, nearby you can find La Posh Nails for nail and waxing services, and Revive Med Spa offering hair removal and spa treatments, providing convenient options to complement your hair care visit.
What dining options are available near Great Clips Eastlake Village Marketplace?
Nearby restaurants include Poki One N Half (seafood and Hawaiian cuisine), Miguel's Cocina (Mexican food), Hanu Korean BBQ, Einstein Bros. Bagels, Wendy's, and Little Caesars Pizza, offering a variety of meal choices before or after your haircut.
Can I request a specific stylist at Great Clips Eastlake Village Marketplace through Online Check-In?
No, stylist requests cannot be made through Online Check-In for safety reasons. However, you can request a stylist in person when you arrive, though this may increase your wait time.