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Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!
Terrible customer service ! Recommended a product that was the complete opposite of what I asked for, then wouldn't accept the exchange. Won't be back, that's for sure.
DM
Daniel Muñoz
Aug 16, 2024
1.0
Came around 5, service to my mom was horrible, line for checkout super long and staff seem overworked and didn't care.
SM
Shelley Morris
Feb 13, 2024
2.0
I was so excited when they opened here! I have shopped at the store twice. They have a lot of people “working” but I don’t believe that actual customer service is part of their job description. I needed help with a color match and had to ask for it. I waited about six minutes and was completely ignored. I normally only review the good stuff, but I have to say that I left that store feeling completely invisible. Sephora should work on training their staff to excel at customer service.
SG
Suzanne Gill
Nov 27, 2023
2.0
This location sometimes has the items we're looking for (sadly, it's picked over most of the time) and service/personnel is sparse. It's not really as enjoyable to shop here as a full fledged store. The Los Gatos Sephora also seems to have limited stock but the service is ALWAYS great. Hoping the Capitola location steps it up a bit and soon!
FG
Fiona Goldman
Nov 1, 2023
4.0
the customer service is pretty good, although there is often 1 or 2 workers there, and they usually keep everything in pretty good stock. i will say sometimes you wait for awhile before they can check you out but it’s pretty good. nice to finally see a sephora here!
Frequently Asked Questions About SEPHORA at Kohl's
Where is SEPHORA at Kohl's located?
SEPHORA at Kohl's is located at 1855 41ST AVE, Capitola, CA 95010, United States.
What are the store hours for SEPHORA at Kohl's?
The store is open Monday to Thursday from 9:00 AM to 9:00 PM, Friday from 9:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Which beauty brands can I find at SEPHORA at Kohl's?
You can find brands like Fenty Beauty by Rihanna, Drunk Elephant, Tatcha, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, Chanel, Dior, and many more.
What types of products are available at SEPHORA at Kohl's?
The store offers a variety of products including makeup, skincare, hair care, tools and brushes, fragrance, and bath and body items.
Does SEPHORA at Kohl's offer in-store shopping and pickup?
Yes, SEPHORA at Kohl's offers both in-store shopping and in-store pickup services.
What languages are supported at SEPHORA at Kohl's for customer service?
Customer service at SEPHORA at Kohl's is available in English, Spanish, French, Chinese, Japanese, and Korean.
Are there any nearby points of interest I can visit around SEPHORA at Kohl's?
Nearby points of interest include The Santa Cruz Children’s Museum of Discovery, Capitola Mall, and local stores such as Just Thriftin and Toys "R" Us, offering entertainment and shopping options near your visit.
How can I get to SEPHORA at Kohl's if I am visiting the Capitola Mall?
SEPHORA at Kohl's is located within the Capitola Mall area, making it easily accessible if you are visiting the mall for shopping or dining.
Are there dining options near SEPHORA at Kohl's?
Yes, nearby dining options include Taquizas Gabriel LLC, a Mexican restaurant, and Starbucks for coffee and light fare, perfect for a meal before or after shopping at SEPHORA.
What notable beauty shops are near SEPHORA at Kohl's?
Near SEPHORA at Kohl's, you can find other beauty and fashion retailers including Benefit Brow Bar at Macy's, Charlotte Tilbury, and COACH for accessories and cosmetics.