Visit us at M·A·C Topanga, Canoga Park to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (818) 340-0115 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.
I had a very disappointing experience at this store. I walked in about 20 minutes before closing to return an item. I was not greeted when I entered, he was assisting another customer and hardly acknowledged me or asked if I needed help while I waited. He continued having a lengthy, casual conversation and did not once check in to see what I needed.
After waiting the entire time, he finally finished just three minutes before closing and immediately said he needed to close the store, making me feel rushed and unwelcome. At no point did he show consideration for the fact that I am eight months pregnant and had already called earlier regarding this matter.
Overall, the lack of acknowledgment, urgency, and basic customer service was very disappointing. I will not be returning.
AG
ash glez
Nov 2, 2024
1.0
I went to the this Mac yesterday and they had a sign up that said 30% off store wide. I went to check out and everything was full priced. When I asked the employee if it was discounted she replied with “oh no it’s only that section in the front that’s on sale” which was a literal 5x5” tray of maybe 5 items. I just thought this was deceiving. I won’t be shopping here.