Since 1961, our passion for creativity and design has made us a world-renowned perfume house, purveyor of a comprehensive line of home fragrance (including our iconic candles), personal fragrance & body care.
I’ve been to multiple Diptyque boutiques and this Beverly Hills location is consistently the worst experience. Depending on who is there the staff come off as either confused or aloof and vaguely irritated that you’re even there when you walk in. Instead of being welcoming or helpful, it feels like you’re inconveniencing them by wanting to shop. What’s especially uncomfortable is how closely they watch you while you’re in the store, like you’re about to pocket a candle. I know the store is small but either shop with me or go do something else till I have a question.
I’ve even spoken with the manager, and unfortunately the tone starts at the top. Which is a shame, because the whole point of going to a Diptyque boutique is the experience and service. If that’s missing, there’s really no reason not to just buy elsewhere (department stores, online, or frankly the gray market).
I get that this is Beverly Hills and a tourist-heavy area which isn’t the easiest to work but so are many other Diptyque stores, and this is the only one where the service feels this cold and suspicious. Diptyque seems to have lost perspective that people come to the boutique for the service they won’t get elsewhere.
LL
Linkedspot
Dec 26, 2025
1.0
The most pretentious grove experience. One where you’re kept outside under “velvet rope” until they’re ready for you. Except entry is largely unmanned and not a hint of welcome. I’d suggest the Larchmont/Beverly Hills location, but their company’s hiring practices leave a bad taste in my mouth at the end of the day.
AA
acarajeinlove1
Sep 23, 2025
3.0
When it comes to customer service in Beverly Hills, I was very disappointed. I will never contact them again; I prefer to go to the mall.
Frequently Asked Questions About Diptyque North Beverly
Where is Diptyque North Beverly located?
Diptyque North Beverly is located at 312 North Beverly Dr., Beverly Hills, CA 90210, United States.
What are the opening hours of Diptyque North Beverly?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Diptyque North Beverly offer in-store pickup and delivery services?
Yes, they offer in-store pickup, delivery, and same-day delivery services.
What types of products can I find at Diptyque North Beverly?
You can find bath & body products, home decor, perfumes, candles, and home scents.
What payment methods are accepted at Diptyque North Beverly?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Does Diptyque North Beverly provide personalized services?
Yes, the store offers personalized engraving, fragrance consultation, perfume refills, and the Diptyque Gift Box service.
Are there any holiday closures for Diptyque North Beverly?
Yes, the store is closed on November 27, 2025, December 25, 2025, and January 1, 2026.
What nearby shopping options are available when visiting Diptyque North Beverly?
Jigsaw London, a women's clothing and retail store, is located nearby and offers complementary shopping options for visitors.
Can I combine a visit to Diptyque North Beverly with exploring local real estate services?
Yes, Coldwell Banker Global Luxury Beverly Hills, a local real estate service, is nearby and may be of interest if you are exploring the area.
How can I easily get to Diptyque North Beverly?
Since Diptyque North Beverly is located on North Beverly Drive in Beverly Hills, nearby retail stores like Jigsaw London offer familiar landmarks. Using rideshare services such as Uber, available nearby, can help you reach the store conveniently.