Aveda Store

Reviews

• EG

  ekkehard goetting

  Jun 3, 2021
  1.0
  Been Aveda customers for some 15 years in Hong Kong and since moving to Vancouver in 2016, for 5 years at the Aveda shop in Park Royal. 3 family members shop there regularly but every singme time there is confusion as they can’t find the account in their system. Umtil today, it was always eventually resolved. This time spent 20 Minutes providing first, last names, phone numbers, e-mails, so eventually, I had enough and left. Unbelievable how a high end shop is treating long time loyal customers. They should be able to locate accounts by last name, issue customer cards or whatever. If more than person of the same household goes to the store and can’t remember what details are kept on record, there should be an easy way to find the records
• AP

  Ann Peters

  Nov 15, 2019
  5.0
  Needed MAJOR help revamping my entire hair routine for 3A curly hair. Was given samples, education, fresh caffeine free house blend tea, and samples, and hand written instructions so that if it works out, I'll buy the right products to suit my needs. Thank you Aveda!
• TG

  Tracy Gilson

  Mar 6, 2019
  4.0
  I had a free mini facial by Essa, Tanya was also very helpful and supportive. I had gone to a different Aveda and wasn’t treated very warmly but these two really changed my experience. They are so positive and lovely. I loved the products and am looking forward to increasing my usage as they feel clean, healthy and beautiful. Thanks 💗