As Victoria’s only oceanfront spa, the Boathouse Spa offers an elevated wellness experience that awakens the senses and restores balance. Our signature treatments pair advanced skincare and therapeutic techniques with the calming influence of the Salish sea, delivering visible results and deep relaxation in a setting inspired by the natural beauty of the coast.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.