SEPHORA

Reviews

• KD

  Kiran Dhaliwal

  5 days ago
  5.0
  Angela killed my makeup for my besties reception. If you need full glam, booking Angela is a must 🔥
• NK

  Navjot Kaur

  6 days ago
  5.0
  Gaby was really helpful, she helped to find my shade match.
• KC

  Kayla Cochrane

  Sep 8, 2026
  1.0
  Customer service at this location is terrible. You either get ignored or rude treatment from their current staff, and they’re all completely disorganized. Communication is terrible. Their staff need to be trained a lot better in customer service. The only nice employees are the ones that are not teenagers/fresh 20 year olds - go figure.
• IA

  Ikram Abdullahi

  Sep 1, 2026
  2.0
  I love Sephora and love shopping at this specific location but I had a rather disappointing experience today. There was an older lady with fake short hair working today that was hovering over me and following me everywhere. She was literally so fixated on me and insisted that I use a basket when I repeatedly told her I don’t need one because I just had on item. I wish I got her name but unfortunately I didn’t. She made made me and my toddler so uncomfortable so I wasn’t even able to find a longest setting spray like I wanted to. I just took my Morphe loose powder and checked out as fast as I could and left because the discrimination I felt was too much. This woman needs a refresher or something on racial discrimination in retail.
• SS

  Sayeed Jalal SrOsh

  Aug 17, 2026
  1.0
  Hello, I hope you are doing well. I went to Sephora on August 3rd in Guildford Mall and bought a Burberry Her perfume for $275. I told them to give me a good product because it was a gift for one of my friends. I also received a gift receipt. I mentioned that I would send it back home. Last week my friend got my gifts whenever she opened the box or perfume and started to use it there is leak on it. I went to Sephora in guildford and told them that I faced with this problem and I paid almost $300 I told them that this is a gift for my friend they told me to bring back that perfume we will exchange it I told them I paid $100 to my friend to deliver that for her how comes that I can bring it back if you guys paid for delivery I will bring for you but for me that is not make sense and nobody take care about it I paid $300 that is not $3 dollars I am not happy if we have this big brand in Canada and whenever we faced with this problem and they not take responsibility that is not fair seriously I am not happy I am not happy I am not happy it means that I burn my money that $300 hundred dollars you guys are brand that is not good to do like that nobody take care of my problem in this situation I lost my money you guys earn that. Please please help if there is something wrong with your product. I need to take with head office I want to reach out with Sephora head office I need to talk about it.