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L'Occitane en Provence

3.9
(49 reviews)

Business Details

6551 Number 3 Road, Richmond, BC
V6Y 2B6, Canada
(604) 231-8781
https://www.loccitane.com/en-ca/store?id=03OCST021

About

Cosmetics StoreGift ShopBeauty Supply StoreL'Occitane en Provence
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.

Location

L'Occitane en Provence
6551 Number 3 Road, Richmond, BC
V6Y 2B6, Canada

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

3.9
49 reviews
5 stars
28
4 stars
8
3 stars
2
2 stars
0
1 star
11
  • SS
    Sher W (shers)
    3 days ago
    1.0
    Worst customer service. Will never return they are so judgemental and don’t treat people fairly
  • BB
    Bubble
    Sep 25, 2026
    1.0
    The same female staff that I encountered few days ago on Sept 20 and yesterday Sept 24 daytime is not helpful. Poor attitude, can't feel the heart of deliver service. Totally affect shopping experience and recommend others to visit other loccitane branches that I had very good experience
  • JD
    Japneet Dhillon
    Jun 23, 2026
    5.0
    Ruby is the best sales manager I have honestly met .I mean she has an incredible amount of knowledge about all the products .She made my visit really pleasant.Loved her service, would highly recommend visiting her in the future.
  • KK
    Katrina
    Jun 8, 2026
    5.0
    Love purchasing from L’Occitane at Richmond Centre for myself and for gift ideas. Their staff members are always super friendly, patient, and helpful. Also love the products of course! :)
  • CL
    C Lin
    May 19, 2026
    5.0
    I visited the Richmond Centre location today and had a great experience. The store is clean, spacious, and well-organized, with a wide range of products. Andrea is very friendly, patient and knowledgeable. I really appreciated her help and recommendations. Definitely will go back!

Frequently Asked Questions About L'Occitane en Provence

What products does L'Occitane en Provence offer?

L'Occitane offers beauty products including advanced face care, fine fragrances, bath and body products, haircare, men's grooming, and home and lifestyle items, all made with natural ingredients from Provence.

Where is L'Occitane en Provence located?

The store is located at 6551 Number 3 Road, Richmond, BC, V6Y 2B6, Canada.

Brand Certified Facts from L'Occitane en Provence

This information is certified by L'Occitane en Provence and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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