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About
Hair Removal Service
Hot Wax Spa is a boutique wax bar specializing in Brazilian waxing and laser hair removal for every BODY. Located in Langley, serving Willoughby and surrounding areas, we focus on expert hair removal with advanced training in Brazilian and brow waxing. Our experienced wax specialists use premium hypoallergenic wax from Italy, designed for sensitive skin and intimate areas. We follow strict hygiene standards, including never double dipping, for a clean and safe experience. From Brazilian waxing to laser hair reduction, we help reduce ingrowns, irritation and daily maintenance with customized treatments tailored to your skin and hair type. Expect professional service, high-quality products and a welcoming, judgment-free experience.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.