SEPHORA

Reviews

• JK

  Jashanpreet Kaur

  2 days ago
  5.0
  I had an amazing experience at Sephora thanks to Brit! She was incredibly friendly, patient, and knowledgeable. She helped me find every single product I was looking for and took the time to recommend items that suited my needs perfectly. Her excellent customer service made my shopping experience so easy and enjoyable. Thank you, Brit, for going above and beyond—I’ll definitely be coming back!
• ST

  Sadra Taheri

  Jun 13, 2026
  1.0
  Extremely disappointing experience at this Sephora location. I came in regarding a gift item and was hoping to receive store credit, but because it was slightly past the 30-day return window, they refused to help. What made the experience especially frustrating was the complete lack of empathy from the staff and management. I explained that the delay was due to a death in my family, something that understandably took priority over returning a gift. Even after speaking directly with the manager and explaining the situation, there was absolutely no sympathy, understanding, or willingness to make an exception. I understand that stores have policies, but customer service is about more than simply repeating the rules. A little compassion and basic human understanding would have gone a long way. Instead, I was met with a cold, dismissive attitude and felt like my situation did not matter at all. Unfortunately, this location failed at both customer service and basic empathy.
• MM

  Mishayl

  May 21, 2026
  5.0
  I have a lot of trouble finding makeup products for my skin tone because they always look too yellow or orange but Eden managed to find the something that ended up being a perfect match for me! She was absolutely lovely and so sweet, she listened to all my concerns and found exactly what I was looking for, I definitely recommend seeking her out to help you if you need any!
• EL

  Emmaline Lindal

  May 21, 2026
  1.0
  terrible
• EM

  Elexis Makelki

  Apr 15, 2026
  5.0
  I had a great time looking for what I needed. A staff member named Eden was very helpful and informative. While the store was busy at the time, she handles it amazingly. She's knowledgeable when I would ask questions. Is great at finding stuff that was more price friendly for me. Made it easy for me to set up an account with Sephora, and as someone who experiences social anxiety when meeting new people, she was comfortable to communicate with. She was very kind and made me feel good about myself when I left and I hope to return when I can treat myself. Five Stars from me.