SEPHORA

Reviews

• SP

  Sandy Wong (Ping)

  2 days ago
  5.0
  Ekta from Benefit Brow Bar provides excellent service + takes great care of your brows! She is very detail-oriented and always makes sure you feel comfortable throughout the entire service. Highly recommend her! ✨
• SA

  Safiye Şahin

  Sep 16, 2026
  1.0
  I went to Sephora yesterday around 6 PM. We waited about 20 minutes because we were looking for someone to help us. Then we went to two employees at the cash register. They were talking to each other, so we asked one of them to help us choose the right YSL shade for our skin tone. When we asked for help, her face and attitude changed right away. She had long dark hair, glasses, and looked Indian. I checked her name tag because I wanted to know her name, but she was the only employee I saw without one. She came with us and asked which shades we wanted to try. We showed her two shades. She put both on my face, but she put way too much product on one side. Then she said she would come back, but she left and never came back to help us. After that, Carolina came and helped us. She was very sweet, friendly, and helpful. She spent a lot of time with us and helped me find the right shade. I bought the blush for my wedding and I was very happy with my choice. Thank you so much, Carolina. I wish Sephora had more employees like you. I hope customers do not have to experience this kind of attitude from the other employee
• MM

  moonlight moonlight

  Aug 26, 2026
  5.0
  I had a great experience at this Sephora store. The staff were friendly, helpful, and welcoming, and overall, I really enjoyed my visit. My only concern is that the store is quite small, so they don’t carry as many products and shades as larger Sephora locations. Other than that, it was a great experience!
• AJ

  April J

  Aug 26, 2026
  1.0
  Unfortunately I’m avoiding this location close to home because customer service has been consistently rude, including lack of knowledge of products, treating customers with suspicion for wanting to sample products, and disdain/ coercion tactics if they don’t sign up for the insider accounts. That’s not how to gain loyalty from customers. Please hire and train better.
• ST

  Shmatko Tais

  Aug 21, 2026
  1.0
  I had a very unpleasant and concerning experience at this Sephora location. While I was already waiting in line to check out, an employee approached me and offered to process my payment by card without going to the register. While scanning my items, I noticed that she scanned one of the products twice. I immediately pointed out that I only had one of that item, but she seemed to ignore me and proceeded to hand me the payment terminal. I repeated that the item had been scanned twice, but she insisted that it had not. After I paid, she told me that the receipt would be emailed to me. At that point, I specifically asked for a printed receipt because the whole situation did not feel right. Once the receipt was printed, it clearly showed that the item had, in fact, been charged twice. Only then did she acknowledge it, but she did not apologize or take responsibility for the mistake. Her attitude throughout the entire interaction was also extremely unfriendly and dismissive. What concerns me most is that I pointed out the duplicate charge twice before paying and was repeatedly told that there was no duplicate charge, even though there was. Had I not insisted on receiving a printed receipt, I might not have noticed the incorrect charge until much later. Unfortunately, I did not get the employee’s name, but I hope management can identify who assisted me based on the date, time, and transaction details. I strongly recommend reviewing this incident, as this is not the level of service or transparency I would expect from Sephora.

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