Certified by L'Occitane en Provence • Jul 05, 2026
About
Certified by L'Occitane en Provence • Jul 05, 2026
Cosmetics StoreGift ShopBeauty Supply StoreL'Occitane en Provence
L'OCCITANE produces beauty products from advanced face care, fine fragrances, bath, body, haircare, men's grooming and home and lifestyle products. Famed around the world for their unique textures, these products have delicious scents and beautiful packaging. What's more, L'OCCITANE products are made with the finest natural ingredients, sourced ethically and sustainably from local producers at the heart of Provence. Today the beautiful sensorial textures of the products have earned the brands prestigious awards and many loyal fans all around the world.
Location
Certified by L'Occitane en Provence • Jul 05, 2026
Certified by L'Occitane en Provence • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
3.6
93 reviews
5 stars
49
4 stars
10
3 stars
8
2 stars0
1 star
26
MC
M C
2 days ago
5.0
I was helped by Vinni or Vivian late Monday night and received the best customer service I could ask for from a retail store. I came in with a complaint about one of the products going bad and had low expectations of solutions. The special moment is when she went out of her way to contact the off-site manager about my situation. Regardless of the outcome, i appreciated her for trying and not simply dismissing me.
WW
Wenhao
3 days ago
5.0
Beautiful store with a clean and welcoming layout. Vivian was super friendly. Her warm smile made the experience even better. She truly represents the brand so well!
MM
Meghety
Jun 17, 2026
5.0
I had a wonderful experience at L’Occitane Metrotown thanks to Lana. She was incredibly friendly, knowledgeable, and patient throughout my visit. Lana took the time to understand what I was looking for and provided thoughtful recommendations without making me feel pressured. Her excellent customer service, warm attitude, and attention to detail made my shopping experience truly enjoyable. It’s rare to come across someone so dedicated to helping customers. Thank you, Lana, for going above and beyond—I will definitely be returning!☺️
GS
Gurpreet Singh
Jun 13, 2026
5.0
One of the best customer experience I've ever had!!!
I was helped by Lana, her customer service and product knowledge was impeccable. On top of everything else she took the time to help me understand the products and helped me with the decision of which product would work best for my lifestyle and my skin type.
Very very helpful
Would highly recommend visiting!!!
JK
Joud Kh
Jun 13, 2026
5.0
Had a wonderful experience at L’Occitane today! I stopped in for a mini facial and hand massage and it completely exceeded my expectations. The team was so knowledgeable, and Lana, in particular, was incredibly friendly and always smiling, she really made me feel special. She assessed my skin type and explained exactly why certain products would suit my skin better, then let me try a range of products on both my hands and face. The hand and facial massage were both so relaxing. It was such a great experience overall, and I’ll definitely be recommending this location to my friends and family!
Frequently Asked Questions About L'Occitane en Provence
What products does L'Occitane en Provence offer?
L'Occitane produces advanced face care, fine fragrances, bath, body, haircare, men's grooming, and home and lifestyle products made with natural ingredients from Provence.
Where is L'Occitane en Provence located?
It is located at 4700 Kingsway Street, Burnaby, BC, V5H 4N2, Canada.
What are the opening hours of L'Occitane en Provence?
The store is open Monday to Saturday from 10:00 to 21:00, Sunday from 11:00 to 19:00, with some holiday hour variations.
Is L'Occitane en Provence open on Christmas Day?
No, the store is closed on December 25th.
How can I contact L'Occitane en Provence?
You can reach them by phone at +1 604-436-2140 or visit their website at https://www.loccitane.com/en-ca/.
Which nearby stores can I visit along with L'Occitane en Provence for beauty and fashion shopping?
Nearby stores include LUSH, Sephora for cosmetics, and Weekend Max Mara and bebe for women's clothing and fashion accessories.
Are there any nearby jewelry stores near L'Occitane en Provence?
Yes, Blue Ruby Jewellery, Ann-Louise Jewellers, and Pandora Jewellery are nearby for your jewelry shopping needs.
Where can I find nearby food and dessert options when visiting L'Occitane en Provence?
Cupcakes by Heather & Lori and Yogen Fruz offer sweet treats nearby, and TruStone Financial provides cafe and fast food options.
Can I combine a visit to L'Occitane en Provence with an eye care appointment nearby?
Yes, Metropolis Eyecare Centre is close by if you need eye care services before or after your visit to L'Occitane.
What sets L'Occitane en Provence products apart from others?
L'Occitane products feature unique textures, delicious scents, beautiful packaging, and are made with the finest natural ingredients ethically sourced from Provence.
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