SEPHORA

Reviews

• RC

  Roxana Castro

  2 days ago
  1.0
  Esta tienda perdió un cliente nunca más regresó a este Sephora yo siempre compro mis productos y los mejores y no son económicos pero el trato que me dieron hoy no lo acepto espero y no les pase mi experiencia sólo que ría cambiar el producto que me regaló mi esposo y una de las trabajadoras no quiso cambiar el producto sabiendo que no servía espero y que no les pase lo mismo que a mí.
• RS

  Ray Siaz

  Feb 14, 2026
  1.0
  The employees are the most rude and judgmental people I have ever met. They will keep asking you if you need help. Loss prevention. Will follow you around and watch you when they only do this to certain people. They will block your path and that is prohibited by law. You cannot block a person's right to move freely Especially when a person is just shopping and is a guest/customer. It is quite disappointing the whole experience shopping in that store.
• KB

  Karen Bunker

  Feb 14, 2026
  1.0
  I am going to complain about this experience that happened, in the store. I was waiting for the person that I was with to finish their purchase and selection so I just started browsing and looking at the make up. The customer service was inappropriate because they kept asking me if I needed help constantly. It looked like a tall loss prevention guy was trying to guard and block me from going through an aisle. I was kind of contemplating on buying a an item, so I kind of kept looking to see if that was the best option. I felt harassed and discriminated by employees. I will never go to this Sephora again and it is better to go to a different one then go to this one or shop online. I think I'd rather choose Ulta than go to this store. They do not even have that great of selection anyway.
• JB

  Jennifer “Extra Sauce” Baldwin

  Jan 1, 2026
  5.0
  I and my niece were waited on by two of the most precient beauty advisors EVER; Tori and Aleena 🥰😍😘 who helped us find the most perfect sea salt spray and lip liner! We are pleased as punch!
• R

  rxndini •

  Dec 21, 2025
  3.0
  As of 2025: Always out of stock of the best items. A handful of employees are kind of rude and snobbish, always talking amongst themselves. Even the manager ignores customers. It seems like the nicer employees are usually the newer ones. When doing online order with in-store pickup, they leave you waiting for awhile before anyone thinks to attend to you. Same thing if you’re the only person in line, no one will come to help you until many minutes have passed and the line begins to grow. The reason I continue to visit this location is simply out of convenience, and that there are some employees who are still courteous and attentive. Initially, when this store first opened, all the employees were kind and helpful. I think they wanted to do something different than the Valley Plaza location, which had many bad reviews of snobby employees at the time. But the longer the store remains open, the more that this rudeness appears as a typical trademark of the Sephora brand. Surprisingly, the VP location has the nicest employees now.