Business Details
About
Beauty Supply Store
At SalonCentric, the salon professional is at the center of everything we do! Visit us and shop over 120 brands in categories like hair, skin, nails, barbering, tools and more. Have you met our Beauty Gurus? They'll show you everything there is to know about the latest trends and techniques. In fact, at SalonCentric, we're obsessed with education because we know the right tools will help you and your business succeed. Join us for a hands-on class or demo from your favorite brands. And if you're a student, don't forget about our Cosmetology School field trips, hosted by our friendly team. We can't wait to help you make the world a more beautiful place
Details
- DeliveryAvailable
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
13 reviews
5 stars
9
4 stars0
3 stars0
2 stars0
1 star
4
- NRNiki ReneeNov 8, 20251.0The worst customer service ever, no matter who is working they are the most unfriendly and unwelcoming staff. They all seem like they hate their jobs. The other day the door was locked because an employee went and got a burrito and there was a line outside waiting to get in and when she finally came back and let us in she said I cannot ring you out for another 10 mins I am on my break. So very uncomfortable even going to this store, I now drive down to Roseville as they are so helpful with great customer service.
- MZMelissa ZimmermanApr 1, 20255.0Great products and service!
- ELErin LongMay 2, 20231.0I could not be more shocked and upset as I have had the worst experience I’ve ever had at any salon supply store, in my life. Went into return an item at the Auburn, CA store I had purchased online, and when I was at the counter, the woman that was working, Sierra, said she didn’t know how to return it, and it would just be better if I came back when their sale promotion on the item was over because she could not change the price of the item. I live a half an hour away so an hour drive time for me to just come back for her convenience. She was not friendly, but had an attitude during our entire encounter that was unpleasant and at best tapping her nails on the counter. After I told her that I was there and I would like it to be done now she made a phone call to what I assume is the store manager as I stood there for 15 to 20 minutes waiting for her to get a response. Well again, she sat there, tapping her nails at the counter with a very unfriendly, put out attitude. During her conversation, the woman on the other end, I believe told her to also told her that I should just come back when the promotion was over. Are you serious?!? So I drove an hour to have not only a store clerk, but the store manager tell me to just come back to return my item when God knows whenever their promotion is over and it’s past the time I can even return it? She went through a couple things with her and she was finally able to return it. I told her I appreciated that she did that for me but that I thought it was very unprofessional that her and her store manager to suggest I just come back at a later date to return it. This is some of the most unprofessional behavior I’ve ever seen at any store ever! Bottom line is it will be a long time till I purchase anything from SalonCentric again. Some thing I’d also like to mention is I just started coming here a couple months ago, and every time I have come in they never have anything you need. Every time I found a hair color that I liked and there were a few, they didn’t have it in stock. So whoever is the store manager is not only unprofessional when they’re dealing with returning items, but stocking items as well.
- MFMelody FulweilerApr 30, 20215.0I love Sola... My girl Hair by Jax is Awesome!
Frequently Asked Questions About SalonCentric
What is the SalonCentric Return Policy?
Store purchases may be returned to a store with a valid receipt. SalonCentric.com & Salon Business Partner orders with a value of $150 or less can be returned to your local SalonCentric store with your packing slip or invoice, dated within ninety (90) days of the purchase invoice (excluding electrical items and shears).
Electrical items and shears may be requested within sixty (60) days of purchase and will be refunded or exchanged only with original receipt, packing slip, or invoice. Refunds will be processed as a SalonCentric gift card. At this time, SalonCentric.com does not accept gift cards at checkout.
Can anyone shop at SalonCentric?
In order to shop with SalonCentric, you must be a licensed salon professional or cosmetology student and have an account with SalonCentric. If you don't currently shop with SalonCentric, you can apply for an account at any of our store locations or on our website.
What is SalonCentric's return policy?
Store purchases can be returned with a valid receipt. Orders of $150 or less from SalonCentric.com can be returned to the local store within 90 days, excluding electrical items and shears. Electrical items and shears can be returned or exchanged within 60 days with proof of purchase. Refunds are processed as SalonCentric gift cards.
Who can shop at SalonCentric?
Shopping at SalonCentric is exclusive to licensed salon professionals or cosmetology students with an account. You can apply for an account at any store location or online.
What are SalonCentric Auburn's regular store hours?
SalonCentric in Auburn is open Monday from 8:00 AM to 6:30 PM, Tuesday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:30 AM to 4:00 PM, and is closed on Sundays.
Does SalonCentric Auburn offer curbside or delivery services?
Yes, SalonCentric Auburn provides curbside pickup and delivery options.
What payment methods are accepted at SalonCentric Auburn?
The store accepts American Express, Apple Pay, Cash, Check, Mastercard, PayPal, Samsung Pay, and Visa as payment options.
Where is SalonCentric Auburn located?
SalonCentric Auburn is located at 1760 Grass Valley Hwy, Suite 120, Auburn, CA 95603, USA.
Can you tell me about educational opportunities at SalonCentric?
SalonCentric offers hands-on classes and demos from popular brands to help salon professionals learn the latest trends and techniques. They also host cosmetology school field trips.
Which nearby beauty salons are close to SalonCentric Auburn?
Nearby beauty salons include Auburn Hair Extensions, Sola Salon Studios, MBL Artistry, Marqui Linden Hair, Hair Alchemy, Illegally Blonde, and Hair by Jax, making it convenient to explore multiple beauty services in the area.
Are there dining options near SalonCentric Auburn?
Yes, nearby dining options include Little Caesars Pizza and Garden of Eat'n, perfect for grabbing a meal before or after your visit to SalonCentric.
How can neighboring businesses like OE Federal Credit Union and T-Mobile enhance my visit to SalonCentric Auburn?
Nearby stores like OE Federal Credit Union can assist with your banking needs, and T-Mobile provides mobile services and electronics, allowing you to conveniently handle multiple errands when visiting SalonCentric.