Lush Cosmetics Santa Anita

4.6
197 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Santa Anita
400 S Baldwin Ave, Arcadia, CA
91007, United States

Hours

Reviews

4.6
197 reviews
5 stars
158
4 stars
22
3 stars
8
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and helpful, creating a welcoming shopping experience.

Product Knowledge

Employees demonstrate a strong understanding of the products, providing tailored recommendations and answering customer questions effectively.

Store Environment

Customers appreciate the inviting atmosphere and pleasant scents in the store, enhancing their overall shopping experience.

Mixed Experiences

While most reviews are positive, there are a few instances of poor service, indicating inconsistency in customer interactions.
  • JA
    Jesse Alcaraz
    Jan 5, 2026
    5.0
    Had a very good experience here. My wife wanted some things for her and I ended up with products too. Thank you Mar for being very helpful and welcoming. You were very patient and answered all of our questions with a smile. Even gave me a sample to try out. Will be returning to this one for future needs.
  • GT
    gg Tehehe
    Dec 21, 2025
    5.0
    Amazing customer service. Employees are very attentive to their costumers and their needs. Absolutely love the environment, and when coming in it smells magical <333
  • GE
    Giselle Espinoza
    Dec 11, 2025
    5.0
    I had the pleasure of being assisted by Cassidy at the Lush store recently, and I couldn't have asked for a better shopping experience. From the moment I walked in, she greeted me with a warm smile and made me feel welcome. Cassidy was incredibly knowledgeable about the products and took the time to help me find exactly what I was looking for. She recommended some amazing skincare products tailored to my needs, and her enthusiasm for the brand was contagious.
  • DT
    Daisy Tsao
    Dec 7, 2025
    5.0
    Mel did a great job introducing me to various products! Service is excellent. Such a worthy org to support.
  • MS
    Mytzequy S
    Dec 6, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Charles remembered me from the day before, which meant a lot. He’s incredibly knowledgeable about LUSH products and explains everything in a way that makes you excited to try new things. He’s also very attentive with his teammate Dustin, who’s super friendly and great at demonstrating products they make an amazing team. What impressed me most is how hands-on Charles is. He helps customers with patience and kindness, supports his coworker, keeps the store spotless, and still manages to hold great conversations. He’s caring, encouraging, professional, and truly passionate about what he does. His energy is so warm and welcoming that I honestly thought he was the CEO of LUSH. One of the best customer service experiences I’ve had in a long time.

Frequently Asked Questions About Lush Cosmetics Santa Anita

What types of products does Lush Cosmetics Santa Anita offer?

We offer fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, shower gels, toothy tabs, body scrubs, face cleansers, moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Santa Anita?

We are open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.