L'Occitane en Provence

Reviews

• MZ

  mei xin zhong

  Jan 14, 2026
  2.0
  I have always love l’occitane and their products, I’ve always been a loyal customer to them, this bad review is only for the employee who works here on January 14th 2026. When I made purchase all I did is taping the card, I did not push any donation button or receipt on the kiosk. I also don’t donate through purchasing kiosk because I don’t trust it. I end up having a credit card transaction of 3 dollar donation from L’occitane and we have to end up go back and ask the employee because I thought it’s credit card fraud. The lady there told us it’s us the one who might accidentally pushed the button! Which we clearly didn’t. I know it’s only 3 dollars, and it’s for good use. But it’s not right to push your mistake to the customer. I remember all we did is taping the card. I don’t want to argue with you guys over this because I know it’s an accident. But please be careful in the future, this is not a mistake you should make again.
• LF

  Ligaya Fontanilla

  Nov 24, 2024
  2.0
  The Asian sales lady was rude and acted like she couldn’t understand what I was asking for. That’s the reason why I stopped buying facial products