Rock Paper Shears was established in 2012, starting as a boutique salon in downtown Edmonton and has been voted Edmonton's Best Hair salon three years in a row. After 9 years of business, Jessalynn has decided to take Rock Paper Shears into a smaller, more intimate setting in a home based studio. The atmosphere of the studio is friendly, inviting, modern and fresh.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.