New location in Beacon Hill.
Etch Hair Design is an ever evolving specialty provider in the beauty industry; prospering from the dream and ambitions of owner Kiyoshi, who immigrated to Canada from Japan.
It is the goal of Etch Hair Design, to flourish and advance its ideals in the beauty industry by creating beautiful work, providing top of the line products and services, encouraging growth through education, cultivating a strong sense of community and lastly; establish long lasting relation
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.