The Spa at Four Seasons Resort Whistler

Reviews

• MS

  Mindy Stannard

  Jul 5, 2025
  1.0
  I had a pedicure and facial and those services were amazing as was the lovely person that took care of me during my services. This post is a warning to avoid the Spa at all costs unless staying at the hotel. My booking email specifically states if you get a facial or massage that you can use the pool area. The email then referenced that the Spa itself (not the pool) may have blackout dates. After receiving the email I called the hotel 5 times to try to get in touch with the spa before getting someone in the Spa (who told me to arrive an hour early so I could use the pool and confirmed my appointment). The concierge at the hotel had no information she could provide when I reached her prior to the Spa desk itself (I called her after my repeated calls to the spa with no one answering). When I arrived for my appointment I was treated very rudely and told "locals" cannot use the pool (I am not a local). I asked to leave and was told not to leave and that "this one time" I could use the pool. I asked to leave again, and was made to understand I would be charged for services if I did so. I was extremely uncomfortable and although the facial and pedicure were great the rest of the experience was horrible. I called a car from my hotel to pick me up and left quickly at the end, talking to an assistant manager for the hotel on the way out about my experience. That was Wednesday. As of today (Saturday morning) I have received no follow-up. There would be really no issue for me if the details of my appointment had been made clear and if rude comments had not been made to me. I am staying at another hotel and just would have arrived later for my appointment and hopefully not have been treated so poorly. I recommend the Spa at Nita Lodge highly, where they are welcoming and take hospitality seriously.
• JH

  Jasmine Hogan

  Jun 6, 2025
  4.0
  Luxury from start to finish. Just outside the main village, the Four Seasons is easy to get to. They even offer free parking if you need to drive. The facilities are immaculate and the staff are ever helpful. By booking a treatment you get a free bath robe and slippers as well as unlimited towels and access to the resort's outdoor pool and hot tub. They also offer a great selection of add-ons to their standard treatments if you're looking for something extra.
• SH

  Samantha Heinrich

  Feb 10, 2024
  5.0
  I received a massage and hydrofacial, both were excellent! Everyone was polite and professional. While we were not staying at the hotel so we didn't have access to the outside pools, we did have a pre and post relaxation room with water, hot tea, and small snacks, steam room, and showers (they had a Dyson hairdryer so I definitely washed my hair!). Would absolutely recommend this spa to anyone interested in a wonderful spa experience in Whistler!
• DT

  Doug “Whistler Realtor” Treleaven

  May 22, 2019
  5.0
  The Four Seasons is so posh.
• DM

  Diego Neto Magalhães

  Nov 22, 2018
  5.0
  Amazing experience!

Frequently Asked Questions About The Spa at Four Seasons Resort Whistler