The Spa at Four Seasons Resort Whistler

Reviews

• AH

  Alivia Hopkins

  Feb 19, 2026
  5.0
  (review from a Thursday in February) Ruby was the main front desk member to help my boyfriend and I. She was amazing, so kind and helpful. Cindy & Serena gave us our amazing massages. They were both very kind and made the experience that much better. The spa itself was very clean and we actually would come back. Huge consideration to make would be: we came in as a single & kid-less couple and there was three hot tubs full of 15+ kids (even in the adult only hot tub) although, the staff did ask the kids to leave after about 10 minutes. I felt bad because I didn’t know it was SO kid friendly and I would have prepared differently and dressed accordingly, but it all worked out.
• KE

  Kristen Ellefson

  Jan 24, 2026
  2.0
  If you’re reading these reviews, you probably already know this spa is rated noticeably lower than other options in Whistler. Like me, you may still be tempted by a specific treatment not offered elsewhere. As a pregnant woman, my spa options are limited, so I was excited to see that this spa advertised hydrafacial treatments. There was no disclaimer on the website indicating that pregnant guests could not receive this service. While staying at the hotel, my husband and I decided to book another spa day here specifically so I could do the hydrafacial, especially after having a great prenatal massage earlier in the week. Even though I would have preferred a higher-rated spa in town, this treatment was the deciding factor. Upon arrival, I was informed that I would not be allowed to receive the hydrafacial due to my pregnancy. While disappointing, I tried to be a good sport and felt it would still be worthwhile if my husband could at least receive the treatment we had booked. Unfortunately, the front desk misunderstood our request and fully canceled the hydrafacial altogether, resulting in my husband receiving a standard facial instead. We did not want or need regular facials. The hydrafacial was the sole reason we booked. When I expressed my disappointment at checkout, the response was underwhelming. We received a minimal apology and were offered 15% off one treatment, which felt inadequate given the multiple breakdowns in communication and experience. Overall, this was a very mediocre spa experience, made significantly worse by poor customer service. I truly wish we had booked elsewhere.
• AC

  Ashleigh Cater

  Jan 10, 2026
  4.0
  This spa is good, not one of the top experiences I’ve had at a luxury resort. The waiting room for treatments is small and full of other guests waiting. The changing room with the lockers is spacious and enjoyable
• MK

  Malkit Kalsi

  Oct 16, 2018
  4.0
  Clean and comfortable