Lush Cosmetics Park Royal

4.5
184 reviews
Large wall shelf unit and wooden floor display unit housing packaged and unpackaged skincare products. Sign above reads Skincare

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Lush respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Musqueam and Squamish, as stewards and caretakers of the land we are on today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Park Royal
760 Main Street, West Vancouver, BC
V7T 0A5, Canada

Hours

Reviews

4.5
184 reviews
5 stars
129
4 stars
31
3 stars
12
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at this location consistently receive high praise for their friendliness, helpfulness, and knowledge about products.

Birthday Parties

Many customers have had positive experiences hosting birthday parties at Lush, highlighting the staff's ability to create fun and engaging events for children.

Product Quality

Customers appreciate the high quality of Lush products, although some express concerns about pricing.

Store Environment

The store is often described as welcoming and pleasant, with a nice atmosphere, though some customers have noted issues with staff being overly aggressive or not attentive.

Inclusivity and Values

Customers value Lush's commitment to inclusivity, environmental sustainability, and ethical practices.
  • AB
    Alex Bulbrook
    Nov 10, 2025
    5.0
    I had my Lush Birthday Party last night and we had the best time ever!! They said they don’t typically do adult parties but it was such a fun night and all of my guests really enjoyed it. Carlos was our party leader and he did an amazing job. We really appreciate him. Thank you again for making my birthday so special.
  • NK
    Nyky Kutt
    Nov 10, 2025
    5.0
    My niece held her birthday party here and we had such a blast making out own face scrub, learning about the products and doing face masks. Carlos was absolutely amazing. He made us feel so welcome and created such a fun and relaxed environment. I would highly recommend a Lush Party especially if you can ask for Carlos, AKA the life of the party.
  • SM
    Stefanie MacPherson
    Oct 7, 2025
    5.0
    Carly and Asma did an amazing job on our birthday party. Highly recommend!
  • SW
    Seana Wade
    Oct 1, 2025
    5.0
    I love this Lush location. Ash has helped me a few times now and has always been excellent at hearing my needs and suggesting great products. Thanks for being great!
  • JB
    Jen Beechey
    Sep 20, 2025
    5.0
    I recently started shopping at Lush because of an exceptional shopping experience at the Park Royal location. I was helped by Ash who instantly made me feel comfortable and celebrated. They took time to demo and show me products, and even offered me a generous sample of what I was shown. Ash's energy and enthusiasm also empowered me to feel comfortable styling my hair more naturally, something that is new for me. I love it and have continued to style my hair this way, thanks to their encouragement. Since my first excellent experience, I have come back to Lush Park Royal many times, and now use almost exclusively Lush products. Today I returned to the store and was cared for by Sofia and Ash. Sophia took time to show my family all of the newest Lush products, as well as demoed how to use them. She was encouraging and incredibly kind. Coming to Lush Park Royal is the ultimate experience in self care, and joy-- team members like Ash and Sofia are wonderful at spreading joy, warmth and knowledge. Thank you!!

Frequently Asked Questions About Lush Cosmetics Park Royal

What type of products does Lush Cosmetics Park Royal offer?

Lush Cosmetics Park Royal offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, body butters, vegan haircare, fresh face masks, shower gels, and more.

What are the opening hours of Lush Cosmetics Park Royal?

The store is open Monday and Wednesday from 10:00 to 19:00, Tuesday from 11:15 to 19:00, Thursday and Friday from 10:00 to 21:00, Saturday from 10:00 to 20:00, and Sunday from 10:00 to 18:00.