Business Details
About
Cosmetics StoreMakeup ArtistBeauty Supply StoreMAC Cosmetics
Visit us at M·A·C Mayfair Shopping Centre, Victoria to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (250) 381-7702 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
54 reviews
5 stars
35
4 stars
6
3 stars
5
2 stars
1
1 star
7
- AAAlexJan 1, 20261.0Confusing customer service. Went in for a product that was on sale on the MAC website and when I went to pay, I was told it was excluded from the sale. I told the employee that it was on sale on the website and she told me that the stores do not honour the website prices. I was then advised to place an order for pickup on the website (to get the sale price), walk around the mall for a few hours and then return to MAC to pick up the lipstick for the sale price. The website would not allow this lipstick to be ordered this way. Confusing customer service and a poor customer service retention model if the stores don’t share the same price as the website. Will not be returning.
- AKanmol kaurDec 23, 20251.0I wish i could give this place a zero star. Terrible customer service. I’ve had bad experiences with the same male staff member at this MAC location, and both times he was rude, dismissive, and unhelpful. He chose to treat people poorly. I was refused a concealer sample without any proper explanation, and both employees I dealt with had an attitude that made me feel unwelcome. This is not the level of service expected from MAC. Extremely unprofessional behavior — management seriously needs to address this
- BCBrandi ChapmanNov 25, 20255.0I LOVE this store. Staff are always happy to help me find what I need (especially Eduardo and Paige) and the store itself is always clean and tidy. This year I finally hit Gold status because of my experiences at this location.
- ASAishwarya SSep 21, 20255.0I had such a wonderful experience at Mac thanks to Clove (apologies i dont remember the name of the person, but they had green hair♥️)She took the time to really listen to my needs and helped me find the right products that work perfectly for me. I truly appreciated her patience and expertise.Amazing customer service—I left feeling very happy and well taken care of!
- ADAnushka DevganAug 21, 20255.0Eduardo is the best person ever if i could i would rate more than 5 stars !!! Not only Eduardo helped me to find the right products but also taught me the basics i would definitely recommend Eduardo to everyone. Eduardo got the perfect skills along with best customer service and great sense of humour.
Frequently Asked Questions About MAC Cosmetics
Where is MAC Cosmetics located in Victoria, BC?
MAC Cosmetics is located at 3147 Douglas St, Unit 606, Victoria, BC, V8Z 6E3, Canada.
What are the operating hours of MAC Cosmetics at Mayfair Shopping Centre?
The store is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I order MAC Cosmetics products online and pick them up in store?
Yes, you can buy online and select Pick Up In-Store or Same-Day Delivery at checkout for your convenience.
Does MAC Cosmetics offer same-day delivery service?
Yes, MAC Cosmetics provides same-day delivery for customers who need their products quickly.
Is MAC Cosmetics accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and wheelchair accessible parking.
What payment methods are accepted at MAC Cosmetics?
MAC Cosmetics accepts debit cards and mobile NFC payments; however, they do not accept checks or cash only.
How can I book an appointment at MAC Cosmetics Mayfair Shopping Centre?
You can book your appointment through their online reservation system at https://www.maccosmetics.ca/book-appointment.
What other beauty and cosmetic stores are nearby MAC Cosmetics in Mayfair Shopping Centre?
Nearby beauty stores include The Body Shop and Charlotte Tilbury, which you might visit before or after shopping at MAC Cosmetics.
Are there clothing stores near MAC Cosmetics at Mayfair Shopping Centre?
Yes, several nearby clothing stores such as RW&CO., Swimco For Swimwear, and Maie offer diverse fashion options close to MAC Cosmetics.
Where can I grab a quick meal near MAC Cosmetics in the Mayfair Shopping Centre?
You can enjoy fast food at New York Fries Mayfair Shopping Centre or KFC, both located nearby for a convenient meal after shopping.