Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products.
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Lkwungen People, also known as the Songhees and Esquimalt First Nations as stewards and caretakers of the land we are on today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Lush Cosmetics Victoria • Feb 22, 2026
Certified by Lush Cosmetics Victoria • Feb 22, 2026
Reviews
4.8
443 reviews
5 stars
384
4 stars
47
3 stars6
2 stars3
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.
Product Quality
Customers appreciate the high quality and variety of products, often mentioning the appealing scents and effectiveness.
Store Atmosphere
The store is noted for its pleasant ambiance, including delightful scents and a welcoming environment.
Special Events
Customers enjoyed hosting events like birthday parties at the store, praising the staff's engagement and the fun atmosphere.
KK
Krystal Kirste
6 days ago
5.0
My daughter had her 14th birthday at Lush with 4 friends. Thomas did an amazing job keeping them entertained and engaged. I was very impressed with our experience. Would definitely recommend Lush for a party experience!!!
RC
Rhian Christianson
Feb 11, 2026
5.0
Lush has always had exceptional products but it’s the outstanding customer service that keeps me returning. Ashlee spent time with me yesterday and my five stars go to her. She is very knowledgeable and patient! Outstanding customer service!
CW
Caelyn Walsh
Feb 7, 2026
5.0
mohammad is always very helpful and patient! 10/10 experience
JB
Jordan Blackstock
Feb 5, 2026
5.0
Was on the Downtown Victoria location and Ashlee was extremely helpful finding scents & products that I didn’t even know I was looking for. Still disappointed that Freeze body wash is discontinued as that’s my all time favourite product. Please bring it back
AH
alanna hommel
Jan 24, 2026
5.0
Just got back into lush after a few years. The people at this store are so nice! Will keep coming back, the products are top shelf and smell devine. I love supporting a company with caring values!
Frequently Asked Questions About Lush Cosmetics Victoria
What type of products does Lush Cosmetics Victoria offer?
Lush Cosmetics Victoria offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more, including bath bombs, body butters, vegan haircare, and fresh face masks.
What are the store hours for Lush Cosmetics Victoria?
The store is open from 10:00 AM to 6:00 PM Monday to Thursday and Sunday, and from 10:00 AM to 7:00 PM on Friday and Saturday.
Where is Lush Cosmetics Victoria located?
Lush Cosmetics Victoria is located at 1020 Government St, Victoria, BC, V8W 1X6, Canada.
Does Lush Cosmetics Victoria offer delivery or pickup services?
Yes, Lush Cosmetics Victoria offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at Lush Cosmetics Victoria?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, and Visa.
Is Lush Cosmetics Victoria wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby places can I visit around Lush Cosmetics Victoria?
Nearby you can find Brun Body Bar (tanning salon), Sunday Nails & Beauty (nail and beauty salon), and Vic Pub Co. (bar and fast food restaurant).
Are there places to get food or drinks near Lush Cosmetics Victoria?