Lush Cosmetics Mayfair Victoria

4.8
188 reviews
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Songhees and W̱SÁNEĆ peoples of the Coast Salish Territory as stewards and caretakers of the land we are on today.

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Songhees and W̱SÁNEĆ peoples of the Coast Salish Territory as stewards and caretakers of the land we are on today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Mayfair Victoria
3147 Douglas St., Victoria, BC
V8Z 6E3, Canada

Hours

Reviews

4.8
188 reviews
5 stars
170
4 stars
12
3 stars
3
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently provided exceptional, friendly, and knowledgeable service, often going above and beyond to assist customers.

Store Atmosphere

Customers praised the welcoming and enjoyable shopping environment, highlighting the positive energy and friendliness of the staff.

Product Knowledge

Employees demonstrated a strong understanding of products, offering personalized recommendations and detailed explanations to meet customer needs.

Special Events

The store successfully hosted engaging events, such as birthday parties, which received positive feedback for their organization and staff involvement.
  • NN
    Natasha Nowakowski
    Jan 3, 2026
    5.0
    Tomas & Abby helped me on separate shopping trips. I was really grateful for their knowledge of products, recommendations & genuine willingness to help. They both spent significant amounts of time with me, which made me feel like I had my own personal helper. They were both warm, approachable & extremely kind. Lush is very lucky to have these two wonderful employees. I will definitely be back to thank them for their recommendations!
  • CC
    Charli Champagne
    Dec 22, 2025
    5.0
    I am from Manitoba and recently placed an online order from this Victoria store and got to speak with the store manager Bella on the phone to clarify some details. Bella was extremely pleasant, helpful and truly went above and beyond to ensure a holiday gift made it to the right hands. Would 10/10 recommend making the trip to this store for your Victoria Lush needs.
  • LR
    Lauren Randall
    Dec 20, 2025
    5.0
    Very nice staff and great little store even during all the Christmas shopping crowds
  • DK
    Dorothea Kelly
    Dec 12, 2025
    4.0
    I had a few gift bags to out together and Solly met me at the door! Thank you so much for turning a confusing situation into a fun shop ! She was knowledgeable and pleasant 👍
  • RJ
    Racel Jordan
    Dec 10, 2025
    5.0
    I went to Lush Mayfair in search for a gentle face cleanser as I struggle with sensitive, dry, and itchy patches on my skin. Kumi/Koomi approached us as soon as we entered and she was extremely helpful and provided an excellent customer service. She gave me options, had it tried, and finally bought the one that suited me the best. Highly recommend this Lush store!

Frequently Asked Questions About Lush Cosmetics Mayfair Victoria

What products does Lush Cosmetics Mayfair Victoria offer?

Lush Cosmetics Mayfair Victoria offers fresh, handmade, cruelty-free, and vegetarian bath, body, and hair products including bath bombs, bubble bars, hair treatments, shower gels, toothy tabs, body scrubs, face cleansers, moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Mayfair Victoria?

The store is open Monday, Wednesday, Saturday from 10:00 to 18:00; Tuesday from 11:00 to 17:00; Thursday and Friday from 10:00 to 21:00; and Sunday from 10:00 to 17:00.