Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products.
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Songhees and W̱SÁNEĆ peoples of the Coast Salish Territory as stewards and caretakers of the land we are on today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lush Cosmetics Mayfair Victoria • Feb 22, 2026
Certified by Lush Cosmetics Mayfair Victoria • Feb 22, 2026
Reviews
4.8
193 reviews
5 stars
175
4 stars
12
3 stars
3
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Brash, Bella, and Colin who went above and beyond to enhance the shopping experience.
Product Knowledge
Reviewers highlighted the staff's expertise in product recommendations and their ability to address specific customer needs, contributing to a personalized shopping experience.
Positive Atmosphere
The store environment was described as welcoming and enjoyable, with many customers noting the friendly interactions and engaging atmosphere created by the staff.
Special Events
Customers appreciated the fun and well-organized events, such as birthday parties, which showcased the staff's ability to create memorable experiences for children and families.
BH
Blake Handley
1 day ago
5.0
Abby was very helpful,showing me the two types of peppermint foot cream. She also assisted me with accessing the app to get my points. Well done.
SS
Svetlana Sukhova
Feb 1, 2026
5.0
I love Lush unconditionally, and have been in love with their products for a long time. But today I had a very special experience with Nora guiding me through the products and then Brash, who shared her personal experience and tips on how to use my purchases. Brash also introduced the new points collection program throgh their app, which was very valuable. I left the store not just excited, but confident and happy!
You cannot go wrong with Lush, but with people like Nora and Brash assisting you, you make your ideal choice.
TB
Tami Brown
Feb 1, 2026
5.0
Abby was so amazing with my daughter and I today, showing us fun hair sprays and a glitter spray that made my daughter feel like a princess, thank you!
PP
Pratibha Pawar
Jan 15, 2026
5.0
I had a really lovely experience at Lush Cosmetics, thanks to Brash. She was warm, approachable, and made me feel comfortable right away. She asked whether I had tried some of the face masks before and took the time to understand what I liked and didn’t like about them, as well as what I was looking for.
Based on that, she recommended the ‘Don’t Look At Me’ fresh face mask and explained it so well that I’m genuinely excited to try it. She also gave me a trial pack of the pineapple face wash and shared her own experience using it, which made the recommendation feel honest and reassuring.
I usually don’t find it easy to talk to sales staff, but Brash was easy to talk to and truly helpful without being pushy. It felt like a natural, friendly interaction, and I really appreciated her patience and knowledge. Such a positive experience—thank you, Brash! 🫰🏻🙌🏻
NN
Natasha Nowakowski
Jan 3, 2026
5.0
Tomas & Abby helped me on separate shopping trips. I was really grateful for their knowledge of products, recommendations & genuine willingness to help. They both spent significant amounts of time with me, which made me feel like I had my own personal helper. They were both warm, approachable & extremely kind. Lush is very lucky to have these two wonderful employees. I will definitely be back to thank them for their recommendations!
Frequently Asked Questions About Lush Cosmetics Mayfair Victoria
What products does Lush Cosmetics Mayfair Victoria offer?
Lush Cosmetics Mayfair Victoria offers fresh, handmade, cruelty-free, and vegetarian bath, body, and hair products including bath bombs, bubble bars, hair treatments, shower gels, toothy tabs, body scrubs, face cleansers, moisturizers, and body lotions.
What are the store hours for Lush Cosmetics Mayfair Victoria?
The store is open Monday, Wednesday, Saturday from 10:00 to 18:00; Tuesday from 11:00 to 17:00; Thursday and Friday from 10:00 to 21:00; and Sunday from 10:00 to 17:00.
Where is Lush Cosmetics Mayfair Victoria located?
It is located at 3147 Douglas St., Victoria, BC, Canada, V8Z 6E3, inside Mayfair Mall.
What payment options are accepted at Lush Cosmetics Mayfair Victoria?
They accept American Express, Android Pay, Apple Pay, cash, Discover, financing options, Mastercard, PayPal, and Visa.
Does Lush Cosmetics Mayfair Victoria offer delivery or pickup services?
Yes, they offer in-store pickup, delivery including same-day and no-contact delivery. Note that delivery is also marked as not offered, so please confirm specific services available at time of order.
What COVID-19 information is available for shopping at Lush Cosmetics Mayfair Victoria?
You can find their COVID-19 FAQ and safety information at https://www.lush.ca/en/covid-19-faq.html/
Are there nearby shopping options to visit when going to Lush Cosmetics Mayfair Victoria?
Yes, you can visit Mayfair Shopping Centre for a variety of shops including Sunglass Hut, Town Shoes, Roots, Ben Moss Jewellers, Aritzia, Vans, Journeys, and more, all located nearby for a convenient shopping experience.
What nearby stores can help complement a visit to Lush Cosmetics Mayfair Victoria?
Nearby stores such as MasterCuts for hair services, Hallmark Cards & Gifts for gifts, and Specsavers Canada for eyewear offer complementary services you might enjoy before or after shopping at Lush Cosmetics.
Are there nearby dining options close to Lush Cosmetics Mayfair Victoria?
Yes, TacoTime, a Mexican restaurant, is nearby at Mayfair Shopping Centre, making it convenient to grab a meal during your shopping trip.
What types of parties or services does Lush Cosmetics Mayfair Victoria provide?
They offer services for bachelorette, graduation, birthday, engagement, sweet 16, bridal shower, games, teens, kids birthday parties, and other party celebrations.
Brand Certified Facts from Lush Cosmetics Mayfair Victoria
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Certified February 22, 2026Yext Knowledge Graph
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