Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products.
Lush Cosmetics North America respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Songhees and W̱SÁNEĆ peoples of the Coast Salish Territory as stewards and caretakers of the land we are on today.
Staff consistently provided exceptional, friendly, and knowledgeable service, often going above and beyond to assist customers.
Store Atmosphere
Customers praised the welcoming and enjoyable shopping environment, highlighting the positive energy and friendliness of the staff.
Product Knowledge
Employees demonstrated a strong understanding of products, offering personalized recommendations and detailed explanations to meet customer needs.
Special Events
The store successfully hosted engaging events, such as birthday parties, which received positive feedback for their organization and staff involvement.
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Natasha Nowakowski
Jan 3, 2026
5.0
Tomas & Abby helped me on separate shopping trips. I was really grateful for their knowledge of products, recommendations & genuine willingness to help. They both spent significant amounts of time with me, which made me feel like I had my own personal helper. They were both warm, approachable & extremely kind. Lush is very lucky to have these two wonderful employees. I will definitely be back to thank them for their recommendations!
CC
Charli Champagne
Dec 22, 2025
5.0
I am from Manitoba and recently placed an online order from this Victoria store and got to speak with the store manager Bella on the phone to clarify some details. Bella was extremely pleasant, helpful and truly went above and beyond to ensure a holiday gift made it to the right hands. Would 10/10 recommend making the trip to this store for your Victoria Lush needs.
LR
Lauren Randall
Dec 20, 2025
5.0
Very nice staff and great little store even during all the Christmas shopping crowds
DK
Dorothea Kelly
Dec 12, 2025
4.0
I had a few gift bags to out together and Solly met me at the door! Thank you so much for turning a confusing situation into a fun shop !
She was knowledgeable and pleasant 👍
RJ
Racel Jordan
Dec 10, 2025
5.0
I went to Lush Mayfair in search for a gentle face cleanser as I struggle with sensitive, dry, and itchy patches on my skin. Kumi/Koomi approached us as soon as we entered and she was extremely helpful and provided an excellent customer service. She gave me options, had it tried, and finally bought the one that suited me the best. Highly recommend this Lush store!
Frequently Asked Questions About Lush Cosmetics Mayfair Victoria
What products does Lush Cosmetics Mayfair Victoria offer?
Lush Cosmetics Mayfair Victoria offers fresh, handmade, cruelty-free, and vegetarian bath, body, and hair products including bath bombs, bubble bars, hair treatments, shower gels, toothy tabs, body scrubs, face cleansers, moisturizers, and body lotions.
What are the store hours for Lush Cosmetics Mayfair Victoria?
The store is open Monday, Wednesday, Saturday from 10:00 to 18:00; Tuesday from 11:00 to 17:00; Thursday and Friday from 10:00 to 21:00; and Sunday from 10:00 to 17:00.
Where is Lush Cosmetics Mayfair Victoria located?
It is located at 3147 Douglas St., Victoria, BC, Canada, V8Z 6E3, inside Mayfair Mall.
What payment options are accepted at Lush Cosmetics Mayfair Victoria?
They accept American Express, Android Pay, Apple Pay, cash, Discover, financing options, Mastercard, PayPal, and Visa.
Does Lush Cosmetics Mayfair Victoria offer delivery or pickup services?
Yes, they offer in-store pickup, delivery including same-day and no-contact delivery. Note that delivery is also marked as not offered, so please confirm specific services available at time of order.
What COVID-19 information is available for shopping at Lush Cosmetics Mayfair Victoria?
You can find their COVID-19 FAQ and safety information at https://www.lush.ca/en/covid-19-faq.html/
Are there nearby shopping options to visit when going to Lush Cosmetics Mayfair Victoria?
Yes, you can visit Mayfair Shopping Centre for a variety of shops including Sunglass Hut, Town Shoes, Roots, Ben Moss Jewellers, Aritzia, Vans, Journeys, and more, all located nearby for a convenient shopping experience.
What nearby stores can help complement a visit to Lush Cosmetics Mayfair Victoria?
Nearby stores such as MasterCuts for hair services, Hallmark Cards & Gifts for gifts, and Specsavers Canada for eyewear offer complementary services you might enjoy before or after shopping at Lush Cosmetics.
Are there nearby dining options close to Lush Cosmetics Mayfair Victoria?
Yes, TacoTime, a Mexican restaurant, is nearby at Mayfair Shopping Centre, making it convenient to grab a meal during your shopping trip.
What types of parties or services does Lush Cosmetics Mayfair Victoria provide?
They offer services for bachelorette, graduation, birthday, engagement, sweet 16, bridal shower, games, teens, kids birthday parties, and other party celebrations.