Great Clips in Victoria, BC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3031 Merchant Way offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Victoria, BC!
Customer experiences with haircuts vary significantly, with some praising the quality and others reporting poor execution and unprofessional behavior from stylists.
Staff Friendliness
Many customers appreciate the friendly and welcoming nature of the staff, although there are instances of rudeness reported.
Appointment System
The online appointment system is generally well-received, but there are complaints about issues with bookings and wait times.
Pricing
Customers find the prices reasonable, but some express dissatisfaction with the value received for the cost of haircuts.
Consistency
There is a lack of consistency in haircut quality, with some customers receiving excellent cuts while others leave dissatisfied.
BD
Bonnie Donnelly
Oct 22, 2025
3.0
Had hair wash and cut. Left with wet hair. Not so nice. Cost was $30 +
RC
R C
Oct 20, 2025
4.0
Jody gave me a great haircut, always does! :) Clean store, quick service, and wonderful catch up!! Now I have Eagle Creek and Belmont Market that both give me great haircuts and service!
SS
Sourabh
Oct 12, 2025
5.0
Nice place for nice haircut. Staff is very friendly. I highly recommend this place. Monika is very professional and very knowledgeable . Love my hair cut and my daughter was very happy with the haircut too. Thank you Monika and great clips for the best service.
SA
ShaneRobyn Archer
Oct 4, 2025
1.0
Terrible place to go always have a different hair cutter. They never follow the directions and when you ask for long hair, they decide to cut it off so if you wanna go there and get your hair cut off and spend $27 to have somebody that doesn’t even speak very good English Feel free to go to this place
NV
Nico Van
Oct 3, 2025
1.0
Worst place I've been for a haircut. Most unorganized, unprofessional, impolite great clips. Haven't been here since 2010. Won't be back.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services are offered at Great Clips Belmont Market?
Great Clips Belmont Market offers haircuts for men, women, and kids along with beard trims, bang trims, shampooing, blow dry, hair styling, and select salons offer perms.
How can I save time waiting for a haircut at Great Clips?
You can use Online Check-In via the Great Clips app or website to see estimated wait times and join the waitlist remotely. ReadyNext text alerts notify you when your wait time is 15 minutes, so you can arrive just in time.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary at Great Clips. Walk-ins are always welcome, although you can use Online Check-In to hold your place in line and reduce waiting time.
What are the payment options available at this Great Clips salon?
This Great Clips location accepts Mastercard and Visa for payment.
Is Great Clips Belmont Market open on weekends and evenings?
Yes, this salon is open Mondays through Saturdays from 9:00 AM to 6:00 PM and Sundays from 9:00 AM to 4:00 PM, including evenings and weekends, fitting various schedules.
Where is Great Clips Belmont Market located and how can I contact them?
Great Clips Belmont Market is located at 3031 Merchant Way, Ste 107, Victoria, BC V9B 0W9, Canada. You can contact them by phone at +1 778-440-1955.
What nearby places can I visit before or after my haircut at Great Clips?
Nearby you can visit Belmont Market BC shopping center, grab a coffee at Starbucks Canada, or enjoy a meal at Baan Thai Wok and Bar or Belmont Dental Centre if you need dental care.
Are there nearby dining options close to Great Clips Belmont Market?
Yes, there are several restaurants nearby including Baan Thai Wok and Bar for Thai cuisine, MOD Pizza for quick pizza, and Sushi Belmont for Japanese food.
Can I combine a visit to Great Clips with shopping nearby?
Absolutely! Great Clips is conveniently located near True Boutique and Belmont Market BC shopping center, making it easy to shop for women's clothing or other items before or after your haircut.
Does Great Clips offer any haircare products for purchase?
Yes, Great Clips offers their own branded haircare products including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™, as well as popular commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.