Brand Certified
Great Clips
4.1(242 reviews)
Certified by Great Clips • Feb 22, 2026
Business Details
120 - 23 Helmcken Rd, Victoria, BC
V8Z 5G5, Canada
Certified by Great Clips • Feb 22, 2026
(778) 265-9509
Certified by Great Clips • Feb 22, 2026
https://salons.greatclips.com/ca/bc/victoria/120-23-helmcken-rd
Certified by Great Clips • Feb 22, 2026
About
Certified by Great Clips • Feb 22, 2026
Hair SalonBeauty SalonGreat Clips
Great Clips in Victoria, BC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 120 - 23 Helmcken Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Victoria, BC!
Details
- Requires appointmentNot available
- Credit cardAvailable
- RestroomAvailable
- Kid friendlyAvailable
Location
Certified by Great Clips • Feb 22, 2026
Hours
Certified by Great Clips • Feb 22, 2026
Reviews
4.1
242 reviews
5 stars
144
4 stars
43
3 stars
14
2 stars
6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on haircut quality; some customers received excellent cuts while others experienced significant dissatisfaction and uneven results.
Staff Professionalism
Staff friendliness is frequently praised, but there are reports of unprofessional behavior and lack of attention to customer requests.
Booking Experience
The online check-in system is appreciated for its convenience, but some customers faced issues with appointment management and communication.
Customer Satisfaction
While many customers express happiness with their haircuts, there are notable complaints about haircuts not meeting expectations, leading to a lack of repeat business.
- LBLisa BruceFeb 13, 20261.0My daughter left with choppy uneven hair. My son left with choppy un blended hair as she used a buzz clippers to cut thr top ! Very disappointed
- MSMitchell ScottFeb 11, 20262.0Decent haircut but she shaved my eyebrows almost completely off and now I look like a Thai monk 😮
- VSVanilla SwirlJan 20, 20265.0I walked in. Waited a few minutes and was in the chair ready to go
- JZJia Hui ZhaoJan 4, 20261.0Don't go here if you want a quality haircut. Came to ask for a mullet and hairstylist completely butchered my cut. Sides were uneven, poor attention to detail and left random pieces of hair poking out. Wish I had stopped her but kept going shorter and shorter because she didn't know what she was doing. Ended up going somewhere else to get it fixed. Will never go back again.
- RRRanger RichDec 13, 20255.0Had a bunch of cuts here, always good. Bonnie really takes care in her work and does an amazing job. Recommend to anyone!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips in Eagle Creek Village?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, and hair styling. Some salons also offer perms and hair straightening services.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in hair salon, but you can check in online to save time and join the waitlist remotely.
What is Online Check-In at Great Clips and how does it work?
Online Check-In lets you see estimated wait times for salons, add yourself to the waitlist, and get text alerts when your wait is about 15 minutes. This helps you save time by minimizing waiting at the salon.
What payment options does Great Clips accept?
Great Clips accepts Mastercard and Visa for payment.
What are the Great Clips Eagle Creek Village salon hours?
The salon is open Monday to Saturday from 9:00 AM to 6:00 PM and Sunday from 9:00 AM to 4:00 PM. It is closed on some holidays like Christmas Day and Remembrance Day.
Can I choose a specific stylist when I check in online at Great Clips?
No, stylist requests are not available through Online Check-In for safety and scheduling reasons. You can request a stylist in person when you arrive, but this may increase wait time.
Are Great Clips salons open on holidays?
Great Clips salons are closed on Thanksgiving Day and Christmas Day in the US and Canada. Other holiday hours vary by location; please check your local salon's hours before visiting.
What nearby places can I visit when I come to Great Clips in Eagle Creek Village?
Nearby you can visit places like Starbucks Canada for coffee, Dollar Tree for discount items, and Eagle Creek Athletic Club or YMCA-YWCA Eagle Creek for fitness. Also, Eagle Creek Village shopping center offers various stores and amenities.
How can nearby transit or amenities help me when visiting Great Clips?
Nearby amenities like Eagle Creek Athletic Club and YMCA-YWCA offer fitness options you can plan around, while places like Starbucks Canada provide spots to relax before or after your haircut. These nearby locations enhance your visit experience to Great Clips.
What are some nearby food options close to Great Clips at 120 - 23 Helmcken Rd?
Nearby dining options include TacoTime for Mexican fast food, Villages Pizza for pizza and fast food, Tim Hortons for coffee and snacks, and COBS Bread for bakery items.
Brand Certified Facts from Great Clips
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Certified February 22, 2026Yext Knowledge Graph
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