Founded in 1978 with a mission to care for the world and always opposed to animal testing, Aveda creates vegan, high-performance hair, skin and body formulas for beauty professionals and consumers, all with sustainability at heart. Aveda is Leaping Bunny approved by Cruelty Free International, the globally recognizable gold standard of approval for cruelty free products. Aveda Corporation is a certified B Corporation, meeting high verified standards of social and environmental performance, transparency, and accountability.
The young lady working Boxing Day morning was such a delight! She helped my mom and I find products best for our hair types, got us signed up for the rewards program, and gave us each a sample. Great experience and lovely products.
GW
Ghost Writer
Oct 10, 2025
1.0
Customer service was cringe worthy. I would rather order online than be initially ignored, then condescended to and finally ACTUALLY walked away from and this employee picked up her phone behind the desk and never looked up again. She seemed bored, uninterested in answering queries and was very uninformed. Aveda please do better. Bitterly disappointed customer. I went to Nezza Naturals and was treated with respect, ALL questions answered and the incredible staff were engaged, polite, informative and helpful.
HQ
Heming Qin
Jan 4, 2025
5.0
I had an amazing visit to the Aveda store, all thanks to Leo! He gave me a hand demo with the 'Hand Relief' cream, and wow, I absolutely love it—it's my new fav product.
Leo also suggested the 'Color Control' shampoo for my red hair. I tried it out and the results are just incredible. My hair color has never looked better or lasted longer!
Leo was not only knowledgeable but also super friendly and attentive. He really knows his stuff and makes great recommendations. A huge thank you to Leo for making my shopping experience so special. Highly recommend him if you need advice that's spot on!
MM
Michelle Mcknight
Oct 6, 2021
5.0
The staff is wonderful and are so knowledgeable about the product and what I needed for my curly hair! Jasey is lovely and was a great help!
Aveda Store was founded in 1978 with the mission to care for the world and oppose animal testing, providing vegan, high-performance beauty products with sustainability in mind.
What are Aveda Store's hours of operation?
The store is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is Aveda Store located?
Aveda Store is located at 3147 Douglas St, Victoria, BC, V8Z 6E3, Canada.
How can I contact Aveda Store for inquiries or support?
You can contact Aveda Store by phone at +1 250-386-7999 or by email at mayfair@aveda.com.
Is Aveda Store cruelty-free and environmentally responsible?
Yes, Aveda is Leaping Bunny approved by Cruelty Free International, ensuring cruelty-free products, and is a certified B Corporation for high social and environmental standards.
Where can I find more information about Aveda's products and services online?
You can visit the official website at https://www.aveda.ca/ for detailed information about Aveda's products and sustainability initiatives.
Which nearby stores offer clothing and fashion accessories close to Aveda Store?
Nearby clothing and fashion accessory stores include Aerie, RW&CO., Ardène, and Swimco For Swimwear, offering a range of clothing and accessories for visitors to explore.
Are there other beauty and cosmetic stores near Aveda Store?
Yes, nearby beauty and cosmetic stores include MAC Cosmetics, The Body Shop, and Bath & Body Works Canada, providing additional options for personal care shopping.
What entertainment or gaming stores can customers visit near Aveda Store?
Nearby entertainment options include GameStop and Mind Games Mayfair, offering video games, toys, and hobby items to complement a shopping visit.
Which nearby telecommunications stores can assist customers visiting Aveda Store?
Nearby telecommunications stores such as Bell, Rogers, and TELUS are available to provide mobile phone services and electronics needs.
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