SEPHORA

4.1
1358 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. On Robson St., drive towards store 2. Look for Sephora's curbside pickup sign 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available

Location

SEPHORA
1045 ROBSON ST, VANCOUVER, BC
V6E 1A9, Canada

Hours

Reviews

4.1
1,358 reviews
5 stars
770
4 stars
288
3 stars
128
2 stars
39
1 star
133
  • PP
    Prosh
    4 days ago
    5.0
    I recently had my makeup done at Sephora by Taryn, and I couldn’t be happier with the experience! From the moment I sat in her chair, Taryn was incredibly professional, kind, and patient. She took the time to listen to what I wanted and made sure I felt comfortable throughout the entire process. Taryn created the most beautiful, natural makeup look, exactly what I was hoping for. It was flawless yet subtle, enhancing my features without feeling heavy. My makeup lasted perfectly all night, and I received so many compliments! Beyond her amazing skills, Taryn has such a lovely and calming presence. She truly cares about her clients and their satisfaction. I felt pampered and confident, and I would absolutely love to see her again. Highly recommended!
  • JT
    jane tse
    Nov 14, 2025
    3.0
    Un-Sephora experience with senior cashier at this location I asked about the Dior holiday star gift boxes displayed behind the cashwrap. The cashier told me it required a $200 minimum purchase, but when I simply asked what was inside, she answered “it’s just a box” in a very dismissive tone. When I said I thought there might be a small beauty gift inside, she replied “No, Dior doesn’t do that.” (Which is ironic, because anyone familiar with Dior knows they absolutely do offer curated gifting experiences and deluxe minis with seasonal packaging.) Moments later, another customer returned asking for a gift receipt. Instead of offering a solution like a quick refund-and-repurchase, the cashier said “it’s too late, I need a manager” and waved the next person forward while the customer was still standing there. Extremely abrupt and unprofessional. This was the opposite of luxury service — transactional, impatient and definitely not the service I’m used to from this company. Where do you find such rude employees?
  • AV
    Anastasiia Varivoda
    Nov 14, 2025
    5.0
    A few days ago I needed to pick a perfume, and a couple of other products. The consultant, Jane, was incredibly helpful - very kind, with such a warm and positive energy. Thanks to her, I left with everything I needed and in a great mood 🌸
  • MM
    M MQ
    Nov 4, 2025
    1.0
    Terrible customer service. The employees seemed more interested in chatting with each other than helping customers. I asked for assistance and waited so long that I eventually got tired of standing there while they continued their conversation. When one of them finally decided to help me, she clearly didn’t have the energy or the knowledge to actually assist me.
  • PS
    p s
    Oct 31, 2025
    1.0
    Horrible management. The manager was very rude. There was a massive line up and the cashier kept calling in for help, mind you there was only one cashier. Multiple employs walking around doing nothing manager came in, still didn’t call in more cashiers on till instead she watched the one cashier do his work while there was 10-12 ppl waiting in line which hadn’t moved in 20 mins as there was malfunction at the till… I can get over how unprofessional and poor the managers attitude to was!!! I went in around 7pm.

Frequently Asked Questions About SEPHORA

What are the regular operating hours of Sephora at 1045 Robson St, Vancouver?

Sephora is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.

Does Sephora offer in-store and curbside pickup options?

Yes, Sephora provides both in-store and curbside pickup options for online orders, with designated parking spaces for curbside pickup on Robson Street.