Visit us at M·A·C Pro - Robson, Vancouver to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (604) 682-6588 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.
The staff are frequently described as friendly, helpful, and knowledgeable, providing excellent customer service experiences.
Mixed Experiences
While many customers had positive experiences, some reported inconsistent service quality, with a few expressing disappointment in their visits.
Product Knowledge
Several reviews highlighted the staff's expertise in makeup application and product recommendations, contributing to a positive shopping experience.
Store Environment
The store is generally noted for being clean, spacious, and well-stocked, enhancing the overall shopping experience.
HH
Harpreet
Dec 30, 2025
5.0
I had the best experience at the MAC store thanks to Ally, the store manager. She went above and beyond to make sure I was taken care of — from helping me find the perfect products to giving honest, professional advice that really showed her expertise. Ally was patient, kind, and genuinely cared about making sure I left happy. The customer service was outstanding, and the whole experience felt welcoming and stress-free. This is exactly the level of service that keeps customers coming back. Huge thanks to Ally for such amazing service!
DG
Danielle Gray
Dec 27, 2025
2.0
Four visits, three bad experiences.
Unfortunately, it’s the only store in downtown now.
Giving two stars solely because the one visit handled by the manager was great.
PC
Pylin Chuapetcharasopon
Dec 19, 2025
5.0
Everyone here is so helpful and nice and they’re all in a good mood. I got my makeup done by Jordan for a Christmas party and she understood the assignment perfectly and did an amazing job and was super careful and always checked in. The other ladies walking around would also stop by to compliment us. Highly recommend! Went to party friend said “your makeup looks so good! better than mine that was done for my wedding”
NS
Nikunj Saxena
Dec 13, 2025
5.0
I had a positive experience at this store. Ally helped me try on some makeup there, and her recommendations were excellent.
DY
Dena Yazdaniha
Dec 3, 2025
5.0
My friend and I came by to check out the lip erase yesterday (12/02). We were helped by one of the managers and she was so awesome! I’m so sorry I forgot her name but my friend and I loved and really appreciated her knowledge. You know who you are!! We’re artists at a competitor that sells Mac products and she gave us a ton of tips and tricks for us to use with our clients. She got us super excited about some products and made us feel super comfortable. Thank you! I’m definitely going to use some more MAC with my clients because of her!
What is the address of MAC Cosmetics on Robson Street in Vancouver?
MAC Cosmetics is located at 908 Robson Street, Vancouver, BC, V6Z 2E7, Canada.
What are the operating hours for MAC Cosmetics at 908 Robson Street?
MAC Cosmetics is open Monday to Wednesday from 10:00 AM to 8:00 PM, Thursday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does MAC Cosmetics offer same-day delivery services?
Yes, MAC Cosmetics at Robson Street offers same-day delivery for your convenience.
Can I pick up my online order in-store at MAC Cosmetics on Robson Street?
Yes, in-store pickup is available for online orders at MAC Cosmetics, Robson Street location.
Is the MAC Cosmetics store on Robson Street wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance and parking.
What payment options are accepted at MAC Cosmetics, Robson Street?
MAC Cosmetics accepts debit cards and mobile NFC payments. Cash is not required.
How can I contact MAC Cosmetics on Robson Street for inquiries or product availability?
You can call MAC Cosmetics at (604) 682-6588 for any inquiries or product questions.
Are there any popular coffee shops near MAC Cosmetics on Robson Street?
Yes, Starbucks is nearby, making it convenient to grab a coffee before or after your visit to MAC Cosmetics.
What fashion stores are located near MAC Cosmetics at 908 Robson Street?
Nearby fashion stores include Self Hired, Salvatore Feragamo, Ferragamo, Aritzia, and Dipt, offering a variety of clothing, shoes, and accessories.
Can I find legal services close to MAC Cosmetics on Robson Street?
Yes, several legal service providers such as Giaschi & Margolis, Thomas Cooper & Stibbard, League and Williams Lawyers, Helps Law Corporation, and Kikumoto Immigration Firm are located nearby.