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Dip into a sensory oasis on Robson St with soothing touch, captivating visuals, harmonious music, and fan favorite Lush products and scents. Each of our 11 spa treatments is an unforgettable, immersive experience inviting you to embrace the unexpected.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
945 reviews
5 stars
772
4 stars
113
3 stars
27
2 stars8
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, enhancing their overall experience.
Spa Experience
The spa treatments were described as immersive and unique, with many customers highlighting the relaxing atmosphere and thoughtful details.
Product Knowledge
Staff demonstrated excellent product knowledge, providing personalized recommendations and explanations that contributed to customer satisfaction.
Customer Service Issues
A few reviews mentioned negative experiences with customer service, particularly regarding pricing transparency and staff attitudes.
Overall Satisfaction
Most customers expressed high levels of satisfaction with their treatments, often recommending the spa to others and planning to return.
- BABrooke Arseneau6 days ago5.0Oh my gosh, I went for the Validation Facial and it was one of the most relaxing experiences I've ever had! So luxurious, definitely above and beyond your typical spa experience. I highly recommend
- CKChristie Kaake6 days ago5.0Pure magic! There's so much intention behind every part of the experience, from the space design, to the product selections, to the soundtrack (and choreography - so cool!). It was wild that this spa was tucked into the Lush store itself, once the doors are closed it feels like a completely different space. Corrin was so thoughtful and lovely. I'm excited to gift my friends and family this experience, and come back myself soon!
- KHKimba HendersonNov 13, 20255.0Great sales staff. While helping me choose items to purchase, I was informed about the Lush Spa and set up an appointment for the next day. As someone who often gets massages, this was a one of a kind experience using Lush products, and my masseuse, Kyle was stellar. If you get the chance to enjoy a service, you will definitely not be disappointed!
- SSSmokii SumacNov 7, 20255.0Amazing spa experience! I came for the bath and “the good hour” massage-Corrin was amazing if you like deep pressure and the whole experience was welcoming and enjoyable! Getting to use all the amazing products was the icing on the cake!
- EBEmily BackNov 6, 20251.0Jesus Christ I might’ve come here on an off day because past experiences have been friendly but today was truly a weird experience for lush - I went in and no one helped me, and the cashier didn’t say anything except thank you. I really needed help finding a gift for a friend and resorted to the app. Yall are lucky I’m not a secret shopper cuz that was very bad.
Frequently Asked Questions About Lush Spa Robson Street
Do you have a spa onsite?
Yes we do! Please visit https://www.lush.com/ca/en_ca/c/spa-treatments to learn more about our treatments and book the best experience for you.
Where is Lush Spa Robson Street located?
Lush Spa Robson Street is located at 1020 Robson St, Vancouver, BC, V6E 1A7, Canada.
What are the opening hours of Lush Spa Robson Street?
The spa is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Lush Spa Robson Street offer spa treatments onsite?
Yes, Lush Spa Robson Street offers 11 spa treatments including massages, facials, and skincare consultations.
Can I order products for delivery or pickup from Lush Spa Robson Street?
Yes, the spa offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What types of products can I find at Lush Spa Robson Street?
You can find bath bombs, bubble bath, shampoo, haircare, skincare, perfume, lip scrubs, body wash, mouthcare, gifts, face masks, and gift vouchers.
What payment options are accepted at Lush Spa Robson Street?
The spa accepts American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, and Visa.
Is Lush Spa Robson Street located near any other cosmetic or beauty stores?
Yes, it is near LUSH, Kiehl's, and L'Occitane en Provence, so you can explore more beauty and cosmetic products nearby.
Are there any nearby places to relax or have a drink after your spa visit?
Yes, nearby places include Bumble Hive lounge and bar, and Mahoney's Sports Grill, perfect for relaxing after your spa treatment.
What nearby stores can customers visit for clothing and accessories?
Customers can visit nearby stores like Forever 21, La Vie en Rose, Aerie, JD Sports Robson Street, and Club Monaco for clothing and accessories.
How can nearby transit or facilities assist customers visiting Lush Spa Robson Street?
Nearby amenities like TD Canada Trust ATM and Skylight Optical Inc provide convenient services, making your visit more comfortable and well-rounded.