The Cosmetics Company Store

4.2
327 reviews

About

Cosmetics StoreThe Cosmetics Company Store
Discover beauty’s best-kept secret. At The Cosmetics Company Store, we bring you prestige skincare, makeup, fragrance, and haircare from the brands you love — all at irresistible value. As part of The Estée Lauder Companies, we proudly offer an elevated edit of icons and cult-favorites from Estée Lauder, Clinique, M·A·C, The Ordinary, Bumble and bumble, Origins, and more. From everyday essentials to limited-edition finds, each product is carefully curated to fit your life, your routine, and your beauty style. Think premium formulas, trend-setting innovation, and timeless favorites — all in one place, and always worth the discovery. Welcome to The Cosmetics Company Store — where prestige beauty meets incredible value.

Location

The Cosmetics Company Store
7899 Templeton Station Rd, Richmond, BC
V7B0B7, Canada

Hours

Reviews

4.2
327 reviews
5 stars
218
4 stars
36
3 stars
24
2 stars
11
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Lily, Safa, and Gurleen for their exceptional service.

Product Knowledge

Several reviews noted the staff's expertise in recommending products tailored to customers' needs, enhancing the shopping experience.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences with certain staff members, indicating inconsistency in service quality.

Product Availability

Customers expressed frustration over limited stock and availability of popular items, suggesting a need for better inventory management.

Pricing and Deals

The store was frequently mentioned for its good deals and promotions, which customers appreciated, although some felt misled by specific product pricing.
  • MV
    manogna venkat
    Dec 28, 2025
    5.0
    This is a great place to shop cosmetics. Lilly helped me with purchase and she has done a wonderful job in helping n suggesting products.
  • UK
    utsaha karkee
    Dec 20, 2025
    5.0
    Lily was the one that helped me and she was very parient and knowledgeable to help me with buying the things i needed
  • PL
    Paris Lin
    Dec 12, 2025
    5.0
    Loved everyone who works here today, everyone is so so nice and helpful, and the prices are amazing right now! Andrea in particular who helped me from the beginning is so bubbly, fun, and lovely!
  • HC
    Hannah Craig
    Dec 11, 2025
    1.0
    I usually go here and the customer service is great, the deals are good, etc but I went into today and the service was mid, and I bought the 50 dollar mystery box which I’ve done before and gotten good stuff for a good price but this time I opened it and it was genuinely embarrassing. Like they put in a FREE Mac eyeshadow sample and said that it costs 15$, and the other stuff wasn’t even a deal and just the same price as online. Like I genuinely feel scammed. Like explain to me how this was 50 dollars 💀
  • PK
    Pravleen Kaur
    Dec 4, 2025
    5.0
    Grace actually knows what she’s doing — which is rare. She doesn’t just push random products; she listens, asks the right questions, and gives recommendations that actually work, from skincare to makeup essentials. I genuinely look for her every time I walk into the store because she’s the only one who gives straight, useful advice.

Frequently Asked Questions About The Cosmetics Company Store

What types of products can I find at The Cosmetics Company Store?

You can find prestige skincare, makeup, fragrance, and haircare from top brands like Estée Lauder, Clinique, MAC, Too Faced, Smashbox, Bumble and bumble, and more, all at discounted prices.

What are the store hours for The Cosmetics Company Store in Richmond, BC?

The store is open every day from 10:00 AM to 9:00 PM.