Business Details
About
Hair SalonBeauty Salon
Great Clips in Langley, BC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 150-20728 Willoughby Town Centre Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Langley, BC!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
272 reviews
5 stars
178
4 stars
45
3 stars
16
2 stars
7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with service quality, with some praising the staff's attentiveness and skill, while others experienced dissatisfaction with haircuts and service communication.
Staff Professionalism
Many reviews highlighted friendly and professional staff, particularly mentioning specific stylists who provided excellent service.
Appointment Issues
Several customers expressed frustration with the appointment system and wait times, indicating inconsistency in service delivery.
Family-Friendly
The business is noted for being family-friendly, with many customers bringing their children for haircuts and appreciating the staff's patience and skill with kids.
Pricing Concerns
While some customers found the prices reasonable, others felt that recent price increases were excessive, impacting their decision to return.
- FAFatima AnsariNov 11, 20255.0I love Marina's exceptional ability to understand and execute the exact hairstyle I want for my children. Her talent is truly remarkable. I always look out for her ❤️
- WWWilliam WalkerOct 28, 20255.0Great place to get a stylish haircut😎👍
- GSGERARD SAUNDERSSep 18, 20255.0Great haircut but not a good company to ensure you get the stylist you like
- TTTara ThompsonSep 16, 20252.0Staff were pleasant but would not do the service (styling) that was shown as available on their website. Walked out from appointment.
- CRChef RyanSep 1, 20255.0Second day in Langley. Needed a haircut, it was around the corner from my condo. Found out you generally need to make an appointment online, but they helped me create a profile and sat me almost right away. Brianna cut my hair. She was great. Told her to go with it and rocked it. Be back in 3 weeks.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Willoughby Town Centre offer?
Great Clips offers haircuts for men, women, kids, and seniors, including bang, neck, and beard trims. Additional services include shampoo, blow dry, hair styling such as updos, and perms at select salons.
Can I book an appointment at Great Clips or do I need to walk in?
Great Clips is a walk-in salon, so no appointment is necessary. You can walk in anytime or use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work and how can it save me time?
Online Check-In lets you add yourself to the salon's waitlist, view estimated wait times, and sign up for ReadyNext text alerts to be notified when your wait is about 15 minutes, helping you spend less time waiting in the salon.
Are there any services that cannot be booked through Online Check-In?
Yes, Online Check-In cannot be used for perms and formal updos. These services usually require an appointment, so you should contact the salon directly to inquire.
What payment methods does Great Clips Willoughby Town Centre accept?
Great Clips accepts Mastercard and Visa for payment.
What are the salon's hours of operation?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 8:30 AM to 6:00 PM, and Sundays from 8:30 AM to 5:00 PM. Holiday hours may vary.
Does Great Clips sell hair care products?
Yes, they offer their own branded haircare lines such as Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™, as well as commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Where is Great Clips located in Langley, BC?
Great Clips is located at 150-20728 Willoughby Town Centre Dr, Langley, BC, V2Y 0P3, inside the Willoughby Town Centre.
What nearby places can I visit before or after getting a haircut at Great Clips Willoughby Town Centre?
Nearby places include The Exchange Network ATM for your banking needs, Wildflowers Style and Co boutique for women's fashion shopping, and Earl of Sandwich if you're looking for a restaurant to grab a meal.
How can I easily find Great Clips Willoughby Town Centre if I'm visiting nearby locations?
Great Clips is conveniently located inside Willoughby Town Centre Drive, near services like Symbols Multisensory Learning Centers and Yorkson Creek Veterinary Hospital, making it easy to visit while running errands in Langley.