SEPHORA

3.8
291 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. From Harvey Ave., turn South onto Cooper Rd. 2. Turn left into parking lot and look for curbside pickup signs at the Peach Entrance 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
2271 HARVEY AVE, KELOWNA, BC
V1Y 6H2, Canada

Hours

Reviews

3.8
291 reviews
5 stars
148
4 stars
56
3 stars
15
2 stars
13
1 star
59
  • TH
    Taryn Hapgood
    Nov 13, 2025
    5.0
    I had the best experience at Sephora today! I was looking for a light to medium coverage foundation for Mexico and and Eden was so so helpful! She helped me colour match and showed me so many options! I just loved her :)
  • PS
    P S
    Nov 5, 2025
    1.0
    It's truly shocking that a company of this size can't figure out how to make a website that works properly. I will never shop from here again purely based on the website experience alone.
  • YS
    Yuliia Shkarlat
    Nov 3, 2025
    1.0
    I disappointed at this store more and more. Yesterday, I went at Sephora, located on 2271 Harvey Ave at Kelowna, and it was the worst experience among the all store. It wasn’t too busy, but on the entrance consultants hadn’t offered me the basket, despite they did it to the next person after me. But it’s okay. What’s not okay was on checkout where cashier didn’t offer me a bag and just gave everything including the receipt just in my hands. There were two large hair products plus receipt that were not convenient to carry in hands through the all plaza. Also, I planned to go to some other stores, but I lost my good mood to shopping. And again, there were lots of people going with Sephora bags, so I felt disappointed in the service at this store.
  • JT
    Janine Tosh
    Nov 3, 2025
    1.0
    Sephora, very large corporation. Will sell me a $40.00 ( plus tax ) mascara that has dried out and applies lumpy, and do absolutely nothing to make a customer happy. It is past 30 days although I explained I had been out of the country, it was 34 days. Extremely disappointed, buyer beware . It was the Ilia mascara. Worst customer service ever. Thanks for your feedback Sephora team, you didn’t read my review? I was out of the country therefore I could not return because it was over the 30 days. I was looking for an exchange not a refund.
  • MD
    Mads D
    Oct 22, 2025
    1.0
    I have never been in such a bad sephora location in my life. Besides it being incredibly small, the constant nagging by their staff is INSANE. I was in there just browsing for something to treat myself with after a hard day at work and I had the same lady come up to me 3 times within the span of under 10 minutes to ask if i needed help with anything. I kept telling her no i am good thanks though. The third time she asked she finally got the hint to leave me alone. But guess what, 2 minutes later, ANOTHER lady came up to me and asked me if i needed help, I again said NO i am good thanks. And afterwards, when a worker came up to me for the FIFTH time, I almost crashed out honestly, I had to leave and couldnt deal with them anymore. I dont think Ill ever go back, it was passed the point of harassment. Horrible shopping experience and I will stick with shopping online.

Frequently Asked Questions About SEPHORA

What are the pickup options available at SEPHORA Kelowna?

SEPHORA Kelowna offers in-store pickup, curbside pickup, and same-day delivery services.

What are the regular store hours for SEPHORA Kelowna?

The store is open from 10:00 AM to 6:00 PM Monday to Wednesday, Saturday, and Sunday, and from 10:00 AM to 8:00 PM on Thursday and Friday.