Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Courtenay, BC provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3175 Cliffe Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Courtenay, BC!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.0
327 reviews
5 stars
185
4 stars
62
3 stars
24
2 stars
15
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with some praising friendly and efficient service, while others experienced poor haircuts and unprofessional behavior from certain stylists.
Staff Competence
Feedback indicates inconsistency in stylist skills, with some customers receiving excellent cuts while others reported uneven or poorly executed haircuts.
Booking Experience
Many customers appreciated the online check-in system, which helped reduce wait times and streamline the appointment process.
Pricing
The business is noted for its affordable pricing, but some customers felt the quality did not match the cost, especially for more complex styles.
- EEEilema492Dec 30, 20255.0Great experiences there with the various staff for my toddler's hair cuts. All the staff have been great, quick, and make hair cuts fun!
- RPRory PeersDec 5, 20251.0I will not be returning to this location. As I have had not one but twice that I have walked out after getting my hair cut that once I got home notice that my Hair was uneven and only in the Crown area. The Stylist liked to talk alot and often stopped. Unprofessional.
- LKLinda KieranOct 30, 20251.0Worst and most embarrassing haircut I have ever had. I will definitely contact customer service to show them before and after pictures.
- AHAndrew HardingOct 25, 20255.0Bernadette gives great quality haircuts and is very friendly
- AAAllieyOct 12, 20251.0If I could leave less than one star I would... I asked for 2-3 inches to be taken off my ends and the lady took off 5-6" off. When I told the lady afterwards that she had taken too much off she said "I don't know that 2-3' means." I have avoided getting my hair trimmed for so long because of this reason. I would NEVER recommend this place to anyone.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services does Great Clips Courtenay offer?
Great Clips Courtenay provides haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, and hair styling like updos. Some salons also offer perm services.
Do I need to make an appointment at Great Clips Courtenay?
No appointment is necessary. Great Clips accepts walk-ins, but you can use Online Check-In to add your name to the waitlist and save time.
How does Online Check-In work at Great Clips Courtenay?
Online Check-In lets you see estimated wait times, add yourself to the waitlist, and sign up for ReadyNext text alerts to be notified when your wait is about 15 minutes.
Can I request a specific stylist using Online Check-In?
No. To protect stylist safety, requests aren’t allowed through Online Check-In. However, you can request a stylist when you arrive, which may increase wait time.
What are the Great Clips Courtenay salon hours?
They are open Monday to Friday from 8:00 AM to 6:00 PM, and weekends from 9:00 AM to 17:00 PM. Hours vary on holidays.
Does Great Clips Courtenay offer hair coloring?
No, Great Clips salons do not provide hair coloring services.
Where is Great Clips Courtenay located?
At 3175 Cliffe Ave, Ste 2, Courtenay, BC, V9N 2L9, Canada.
Which payment methods are accepted at Great Clips Courtenay?
They accept Mastercard and Visa credit cards.
What nearby places can I visit while in Courtenay near Great Clips?
Nearby places include shopping at Penningtons or Reitmans for clothing, picking up groceries at Bulk Barn, or enjoying a smoothie at Booster Juice before or after your haircut.
Are there family-friendly activities near Great Clips in Courtenay?
Yes, CV Kids Playhouse is nearby, offering a playground and arcade, which can be a great spot for kids while adults visit Great Clips.
Can I combine a visit to Great Clips Courtenay with other local services?
Absolutely. You can pair your haircut visit with errands like banking at RBC Royal Bank or pet grooming at Thoughtful Paws Dog Grooming, all close by.