MAC Cosmetics

4.4
131 reviews

About

Cosmetics StoreMakeup ArtistBeauty Supply StoreMAC Cosmetics
Visit us at M·A·C Metropolis, Burnaby to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (604) 451-5529 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

MAC Cosmetics
4700 Kingsway Metrotown Centre, Burnaby, BC
V5H 4M1, Canada

Hours

Reviews

4.4
131 reviews
5 stars
94
4 stars
17
3 stars
9
2 stars
2
1 star
9
  • JG
    Jess Gomes
    Dec 30, 2025
    5.0
    I had truly exceptional service at MAC Metrotown on December 21. The woman who helped me was so lovely, knowledgeable, attentive, patient, kind, and fun. Even though it was 8:45 she still went above and beyond to get a Christmas present sorted for my mum, as well as ensure I received a gift from my points before the year end. She was in a shockingly good mood for someone serving the public during the Christmas season. I didn't catch her name but my receipt cashier : 1731533. She made a dreaded trip to mall a joyful experience, I left with a big smile on my face. Thanks mystery woman! Jess
  • JP
    Janmi Perera
    Dec 30, 2025
    5.0
    Ale was patient and extremely helpful. Because of her support, I found exactly what I was looking for. Highly recommended!
  • NC
    Nathaniel Craig
    Dec 28, 2025
    1.0
    Just had a horrible experience here. The manager was the only person who gave good customer service after an oil based makeup remover they had for customer use on the floor splattered on my $1,400 jacket when I had the pump carefully pointed away from me into a tissue. We attempted to resolve it nicely, pointing out the issue that the pump splattered backwards and in all directions no matter how the bottle was held and asking about dealing with the stain and got dismissive to outright rude treatment, and insulting comments about it being my fault, when I was extremely careful and they shouldn't have a product out like that for customer use if user error is that easy. When it was escalated to the manager, he was lovely and helpful, but otherwise unacceptably rude treatment from the two other women we dealt with.
  • AN
    Agrata Nahal
    Oct 15, 2025
    5.0
    I wanted to gift foundation to my mom on her birthday and I visited mac yesterday and there I was addressed by Vanessa she is such a sweetheart
  • HN
    Hiroko Nakamura
    Oct 8, 2025
    5.0
    I'm usually afraid of pressure sales when I go to cosmetic stores but I had a very pleasant shopping expericence with Natalia. She kindly helped me try different foundation colours and finding items I like. She also gave me a different type of liquid foundation sample to try at home. I'm so glad I tried at home and see the difference. Thank you.

Frequently Asked Questions About MAC Cosmetics

What are the operating hours of MAC Cosmetics at Metrotown Centre in Burnaby?

MAC Cosmetics at Metrotown Centre is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.

Where is MAC Cosmetics located in Burnaby?

MAC Cosmetics is located at 4700 Kingsway Metrotown Centre, Unit 2130, Burnaby, BC, V5H 4M1, Canada.