Brand Certified
Lush Cosmetics Metrotown
4.5(443 reviews)
Certified by Lush Cosmetics Metrotown • Feb 22, 2026
Business Details
4700 Kingsway, Burnaby, BC
V5H 4M2, Canada
Certified by Lush Cosmetics Metrotown • Feb 22, 2026
(604) 437-5874
Certified by Lush Cosmetics Metrotown • Feb 22, 2026
https://www.lush.ca
Certified by Lush Cosmetics Metrotown • Feb 22, 2026
About
Certified by Lush Cosmetics Metrotown • Feb 22, 2026
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products.
Lush respectfully recognizes our business operates on Indigenous territory across Turtle Island. We are grateful to the Musqueam, Squamish, Tsleil-Waututh and Kwikwetlem, as stewards and caretakers of the land we are on today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lush Cosmetics Metrotown • Feb 22, 2026
Hours
Certified by Lush Cosmetics Metrotown • Feb 22, 2026
Reviews
4.5
443 reviews
5 stars
320
4 stars
65
3 stars
25
2 stars
10
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being kind, friendly, and helpful, with specific mentions of employees like Tina, Riki, and Kurt.
Customer Service
While most reviews highlighted excellent customer service, some customers reported negative experiences with specific employees, indicating inconsistency in service quality.
Product Knowledge
Customers appreciated the staff's knowledge about products, with many employees providing helpful recommendations and information.
Store Environment
The store was frequently described as clean, well-organized, and welcoming, although some customers noted overwhelming scents from the products.
Mixed Experiences
There were a few reviews indicating dissatisfaction with certain interactions, suggesting that while many had positive experiences, there were notable exceptions.
- INIgor NguyenFeb 14, 20261.0Went here looking for lips products for my fiance. Lena(?) was extremely helpful in assisting. She showed me all products that would fit my needs without asking too much. Unfortunately, the experience was rather uncomfortable because of the shorter guy that also work there. We both could felt the constant staring around the corner. Which was so weird to me. I'm not sure if he thinks I was stealing or if he was a manger, and being so strict on how his employees work/talk. Either way, we went to checkout. He then started breaking boxes next to us and continued looking directly. Totally off-putting experience. Hopefully this would not happen again next time. I'm sure other staff are amazing and it's just one bad apple.
- ASAbhijeet SinghFeb 10, 20265.0"I recently visited Lush and had the pleasure of being assisted by Vincent. His customer service was outstanding! He was super helpful in finding the perfect products for my needs and offered great advice. Thanks, Vincent, for making my shopping experience so enjoyable!"
- SLS LimFeb 9, 20265.0stopped by around 8pm just to grab some bath bombs. the staff's positive energy was amazing! i forgot to ask his name, but his smile made it a great moment :) thank you again!
- EPEmma PenevaJan 10, 20265.0Such amazing staff, everyone was so kind. Special thank you to Vincent !
- SPsilver PDec 31, 20255.0Haruka is so kind!!!! Thank you very much :)
Frequently Asked Questions About Lush Cosmetics Metrotown
What type of products does Lush Cosmetics Metrotown offer?
Lush Cosmetics Metrotown offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, body butters, vegan haircare, face masks, and more.
What are the opening hours of Lush Cosmetics Metrotown?
The store is open Monday, Wednesday to Saturday from 10:00 AM to 9:00 PM; Tuesday from 11:05 AM to 7:00 PM; and Sunday from 11:00 AM to 7:00 PM.
Where is Lush Cosmetics Metrotown located?
It is located at 4700 Kingsway, Suite 1161, Metrotown, Burnaby, BC, V5H 4M2, Canada.
Does Lush Cosmetics Metrotown offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at Lush Cosmetics Metrotown?
They accept American Express, Android Pay, Apple Pay, cash, Discover, financing, Mastercard, PayPal, and Visa.
Is Lush Cosmetics Metrotown an LGBTQ+ friendly and transgender safe space?
Yes, Lush Cosmetics Metrotown welcomes LGBTQ+ individuals and is a transgender safe space.
Are there any nearby beauty and cosmetic stores to Lush Cosmetics Metrotown?
Yes, nearby stores include The Body Shop, Sephora, and Kiehl's, which customers might visit for additional cosmetic and hair supply products.
What clothing stores are located near Lush Cosmetics Metrotown?
Nearby clothing and fashion stores include bebe, Coach, Boathouse, and Weekend Max Mara, offering great options for customers interested in fashion shopping.
Are there any food or dessert places near Lush Cosmetics Metrotown?
Yes, Cupcakes by Heather & Lori is a nearby cupcake shop where customers can enjoy treats before or after visiting Lush Cosmetics.
Can I find mobile phone or electronics stores near Lush Cosmetics Metrotown?
Yes, nearby options include Fido, Samsung Experience Store, WOW! mobile boutique, and Wirelesswave for mobile phone and electronics needs.
Brand Certified Facts from Lush Cosmetics Metrotown
Lush Cosmetics Metrotown partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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