Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location):
1. Turn left off of Highstreet Access Rd. onto ramp leading to Upper Mall
2. Look for curbside pickup signs
3. Park in designated space
You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
We can't wait to see you!
Extremely Unprofessional and Discriminatory Behaviour by Staff Member
I am writing this review because of a very disturbing experience I had at this store. Yesterday, I visited to purchase the Tatcha Dewy Skin and Plump Lips set. I was told it was out of stock and would be available the next day. I returned today as instructed.
When I asked the lady at the till for the product, she immediately told me it was not available. I explained that I was here yesterday and was told to come back, and I even showed her the Sephora app showing the item IN STOCK at this location. Instead of helping, she responded in an extremely rude and dismissive manner, refusing to even check.
Another employee, Kali, then stepped in, checked on her device, and confirmed that the item was in stock in the back. She brought it out for me right away without any issue. I genuinely appreciate Kali’s professionalism and willingness to help.
What concerns me the most is that this is not the first time I have experienced disrespectful behaviour from the same lady at the till. There have been 1–2 past incidents where her behaviour towards me felt discriminatory, but I chose to ignore it. Today, her refusal to help—despite the product clearly being available—crossed a line. Her conduct felt targeted, disrespectful, and completely unacceptable.
I want to emphasize that the rest of the staff at this store are always kind, helpful, and professional. This issue is specifically with this one employee whose behaviour repeatedly makes customers feel unwelcome.
If you need the receipt or any other proof of purchase, kindly let me know—I will be happy to provide it.
I strongly urge management to address this matter seriously. No customer should ever be treated this way.
GK
gagandeep kaur
Nov 6, 2025
5.0
Dear Myranda, thank you so much for helping me in figuring out the possibilities of the problem I am facing and giving me options that would help me to get rid of my hair loss ! Your expertise is amazing and your service was above and beyond. I am more than happy to come across you today !
ND
Nasha Dual
Oct 26, 2025
1.0
We went to go buy things from Sephora and Alicia gave the shopping bag and threw it on the counter and didn’t even put the things in she is very rude
JC
Jc Cox
Oct 19, 2025
5.0
TO THE GIRL WORKING ON PERFUME AROUND 2-4 PM OCT 18. YOU PUT ME AWN THAT BUTTERCREAM SCENT; AND EVEN PUT TWO DIFF ONE ON MY SKIN TO TEST IT🥰 ILY AND I HOPE ALL OF LIFES BLESSING ARE KIND TO YOU PLS GIVE HER A RAISE. also ur face card for all ur employees was LETHAL !!!
SA
Samridhi Arora
Oct 14, 2025
1.0
I've been shopping at this store for seven years and have always had a good experience—until today. A staff member named Alicia seemed visibly frustrated, huffing and puffing throughout the interaction and making it clear she didn’t want to help. It was an unpleasant experience, and I wouldn’t recommend dealing with her based on how she treated me today.
What are the regular store hours for Sephora at Highstreet Shopping Centre?
Sephora is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, and Saturday and Sunday from 10:00 AM to 7:00 PM.
Does Sephora offer in-store and curbside pickup?
Yes, Sephora offers in-store pickup and curbside pickup options to make your shopping experience convenient.
Is same-day delivery available at Sephora Highstreet location?
Yes, Sephora offers same-day delivery depending on your delivery location, with applicable delivery fees.
Where is Sephora located in Abbotsford?
Sephora is located at 3122 MT Lehman Rd, SPC J120, in the Highstreet Shopping Centre, Abbotsford, BC, postal code V2T 0C5.
Which popular beauty brands can I find at Sephora Highstreet?
You can find brands such as Fenty Beauty by Rihanna, Drunk Elephant, Sephora Collection, Anastasia Beverly Hills, NARS, Chanel, Dior, and many more.
What payment options are accepted at Sephora Highstreet?
Sephora accepts debit cards, mobile NFC payments, and does not require cash-only payments.
Is Sephora accessible for wheelchair users?
Yes, Sephora Highstreet has a wheelchair-accessible entrance for easy access.
What nearby places can I visit around Sephora Highstreet Shopping Centre?
Nearby, you can visit COBS Bread bakery, Tim Hortons coffee shop, and McDonald's Canada for food and snacks before or after your visit to Sephora.
Are there other health and wellness stores near Sephora at Highstreet?
Yes, you can find GNC Canada for vitamins and supplements, as well as multiple optometrists like Highstreet Eyecare and Specsavers Highstreet Shopping Centre nearby.
How can nearby transit and shopping options benefit my visit to Sephora Highstreet?
With nearby retail stores like Walmart Canada and travel services such as Flight Centre High Street, you can conveniently combine your Sephora shopping with other errands or travel planning in the area.