Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
The staff is consistently praised for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere for customers.
Product Quality
Customers appreciate the high quality and variety of products, often highlighting their effectiveness and unique offerings.
Store Experience
Many reviews mention the enjoyable shopping experience, including fun events like birthday parties and product demonstrations.
Scent Overpowering
Some customers noted that the strong scents in the store can be overwhelming, making it difficult for some to enjoy their visit.
Mixed Experiences
While most feedback is positive, there are occasional reports of less satisfactory service from individual staff members.
EC
Emme Cota-Robles
Jan 2, 2026
5.0
The staff here is incredible! They have such good recommendations and are always so kind and helpful. I have a great experience every time I shop here!
VM
Valerie Murillo
Dec 26, 2025
5.0
It was Boxing Day at Lush! I first went and everyone was so friendly! I then went back for more and all the wonderful employees were so funny! One young man told me “watch this” and showed me a trick with a tiny skateboard. 10/10 experience! Lush will show you skateboard tricks 🤣🤣🤣
CM
Caroline Maureen
Dec 26, 2025
1.0
Online hours say 10 am open. They are metering people for Boxing Day and there's a huge line outside. The same five people are buying the entire sale stock.
WS
West S
Nov 8, 2025
5.0
This has been the best experience I’ve had at lush! Pepper is extremely knowledgeable! She did accidentally throw away the strawberries in my Starbucks drink but that gave me a laugh! She gave me a sample and a free mask to make up for it! I’d definitely come back to Lush La Encantada just to see her again!
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emily g
Nov 6, 2025
5.0
Came in for the release of the Wicked collection! The staff created such a perfect, welcoming atmosphere and I loved the themed outfits in celebration! So glad I stopped by a week earlier for something else, because I would’ve been so sad to miss this. The Lush team at Encantada is truly 10/10! 💚✨
Frequently Asked Questions About Lush Cosmetics La Encantada
What types of products does Lush Cosmetics La Encantada offer?
Lush Cosmetics La Encantada offers fresh, handmade, cruelty-free, and vegetarian bath, body, and hair products such as bath bombs, bubble bars, hair treatments, masks, shower gels, toothy tabs, body scrubs, face cleansers, moisturizers, and body lotions.
What are the opening hours of Lush Cosmetics La Encantada?
The store is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics La Encantada offer delivery and pickup services?
Yes, Lush Cosmetics La Encantada offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is proof of COVID-19 vaccination required to visit Lush Cosmetics La Encantada?
No, proof of vaccination is not required to visit this location. For more COVID-19 related information, visit their FAQ page.
What payment methods are accepted at Lush Cosmetics La Encantada?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, financing options, Mastercard, PayPal, Samsung Pay, and Visa.
Is Lush Cosmetics La Encantada accessible for people with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
What types of parties and events can Lush Cosmetics La Encantada cater to?
They offer services for bachelorette parties, graduation parties, birthday celebrations, engagement parties, sweet 16 parties, bridal showers, games parties, teen parties, and kids' birthday parties.
Which nearby stores can shoppers visit along with Lush Cosmetics La Encantada for clothing and fashion accessories?
Nearby clothing and fashion accessory stores include Brooks Brothers, Johnny Was, Free People, Madewell, Michael Kors, and Sundance Catalog, making it easy for shoppers to enjoy a day of fashion and beauty.
Are there any nearby beauty-related stores or salons near Lush Cosmetics La Encantada?
Yes, nearby beauty-related places include MAC Cosmetics, Le Visage Swiss Heritage, Fuchsia Spa La Encantada, and Drybar - La Encantada, perfect for complementing your visit with additional beauty treatments.
What nearby cafes or lounges can customers visit before or after shopping at Lush Cosmetics La Encantada?
Customers might enjoy visiting Nekter Juice Bar, The Living Room Wine Cafe & Lounge, or Teavana for refreshing drinks and relaxation before or after shopping.