Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty at Sephora at Kohl's SURPRISE.
Sephora is the beauty destination where all are welcome and what makes you unique is celebrated. Shop up to 125 brands for makeup, skincare, hair, and fragrance—including bestsellers like Rare Beauty by Selena Gomez, Sol De Janeiro, Charlotte Tilbury, and more.
Our trusted Beauty Advisors are here to help you find products that perfectly fit your budget, lifestyle, and beauty needs. Clients can experience Sephora anywhere by visiting Sephora at Kohl’s or Kohl's online.
Every worker here is rude. Never had one good interaction. Thought I'd give the store a second chance, not a single person acknowledges you in the store. One day I had picked out products near the register, the girls were doing their makeup in the mirror and eventually seen me and sighed and came up to the register. 2 of the items I picked out would not scan and they said "this product isn't available yet!!" Didn't offer me additional products or nothing similar to the two I chose. They just simply stated that I could not purchase that item although I picked it out of the retail area.
This sephoras a joke, don't waste your time.
DM
Denisse Mac-lean
Jun 16, 2025
1.0
Extremely rude and unpleasant associates, once the product I was looking for wasn't available I requested help, this young and annoying woman supposed to go and look for this somewhere else, I was waiting for her to come back, after a while waiting, I saw her behind the register helping out other customers, she never cared to tell me they didn't have what I was looking for, when I approached the other register she saw me and said "oh we don't have it" do you think she offered to help me find it in another store and or order it for me, online? Of course not, it seems she enjoyed making me wait and ignoring me.
AR
Alexandra Rincon
Jun 10, 2025
2.0
I came in when the store was empty and told the associate I was just browsing. Instead of giving me space, she followed me around, peeking through displays and clearly watching my hands and purse like I was trying to steal. She never once asked if I needed anything again, just kept circling me, which felt invasive and uncomfortable.
Once the store got busier, I was finally left alone and able to shop in peace, despite wanting to put everything back and go to another location. At checkout, she was cold and rude, didn’t say a word, and practically threw my bag and receipt at me. If theft is that much of a concern at this location, they need better staffing and training instead of paranoia toward paying customers.
JT
Judy Thielen
Feb 8, 2025
1.0
Stopped in about two weeks ago and the Sephora brand shelves were empty of most items as well as popular brands. Wasted space. I’ll order online.
AB
Alyssa B.
Dec 27, 2024
1.0
This location has the worst customer service for any Sephora I’ve ever shopped at.
I went in needing assistance for color matching some foundation and couldn’t find anyone to help me. I later realized that the associate that was supposed to be assisting customers was actually in an isle blocking customers from shopping while she talked with a friend.
At one point we asked another associate for some assistance but she was too busy to comprehend the full request and instead interrupted us mid sentence with “absolutely not”.
Will not be returning to this location.
Frequently Asked Questions About SEPHORA at Kohl's
What are the regular store hours for SEPHORA at Kohl's in Surprise, AZ?
SEPHORA at Kohl's in Surprise, AZ is open Monday to Thursday from 9:00 AM to 9:00 PM, Friday and Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Where is SEPHORA at Kohl's located?
SEPHORA at Kohl's is located at 13320 N Prasada Parkway, Surprise, AZ 85388, USA.
Does SEPHORA at Kohl's offer in-store pickup and shopping?
Yes, SEPHORA at Kohl's offers both in-store shopping and in-store pickup options for customers.
Which popular beauty brands can I find at SEPHORA at Kohl's?
You can find up to 125 brands including Fenty Beauty by Rihanna, Drunk Elephant, Sephora Collection, Anastasia Beverly Hills, NARS, Estée Lauder, Chanel, Dior, and many more.
Does SEPHORA at Kohl's cater to customers speaking languages other than English?
Yes, the store provides services in English, Spanish, French, Chinese, Japanese, and Korean to serve a diverse customer base.
What types of products are available at SEPHORA at Kohl's?
SEPHORA offers Makeup, Skincare, Hair products, Tools & Brushes, Fragrance, and Bath & Body items.
Are appointments required to shop or get services at SEPHORA at Kohl's?
No, SEPHORA at Kohl's does not require appointments; customers can visit the store anytime during business hours for shopping.
Which nearby places can I visit for dining before or after shopping at SEPHORA at Kohl's?
Nearby dining options include Lou Malnati’s Pizzeria for pizza, Carl’s Jr. for burgers, Blue Sushi Sake Grill for sushi, Barrio Queen for Mexican food, and Firebirds Wood Fired Grill for steaks and seafood.
Are there other beauty supply stores near SEPHORA at Kohl's?
Yes, Sally Beauty and another Bath & Body Works location are nearby, offering additional beauty products and supplies.
What nearby stores can I visit for fashion and accessories when I visit SEPHORA at Kohl's?
You can visit Kohl’s department store, Claire’s for fashion accessories, Buckle for t-shirts, Plato's Closet for thrift clothing, and Marshalls for women's clothing near SEPHORA at Kohl's.