Several customers reported poor communication and unhelpful attitudes from some stylists, leading to negative experiences.
Stylist Skill
Mixed reviews on stylist abilities, with some customers praising specific stylists for their expertise, especially with curly hair, while others reported unsatisfactory haircuts.
Atmosphere
The salon is frequently described as friendly, welcoming, and well-decorated, contributing to a positive overall experience.
Appointment Issues
Multiple customers experienced scheduling problems, including last-minute cancellations and confusion over appointments.
Hair Quality
While many customers were pleased with their hair results, some reported dissatisfaction with uneven cuts and color mishaps.
JI
Jodi Imperato
Nov 2, 2025
5.0
After years with the same stylist, I wanted to find somewhere closer to home. Pin Curlz kept popping up in my searches and their website sold me. The vibe in the salon is exactly what I wanted... fun, a little edgy, and very friendly. Honestly, I left feeling meh about the cut but the color was spot on. My hair is challenging to style so I'm glad I waited before reviewing. Once I got to do it, i found that the cut is perfect. Mickey was sweet and I'm sure she'll be surprised she's getting 5-STARS from me because when she asked if I liked it, my response was luke warm. I'll see you in 8 weeks. Appreciate the experience.
DS
Destiny Smith
Oct 25, 2025
5.0
I can’t say enough good things about my experience at Pin Curlz and with Megan! I actually left another salon earlier that day because the atmosphere there felt rude and unwelcoming. Walking into Pin Curlz was the complete opposite — everyone was so kind, friendly, and made me feel comfortable right away.
Megan did my haircut, and I absolutely love how it turned out! She was so patient, really listened to what I wanted (even when I wasn’t totally sure myself), and made sure I left feeling confident and happy. You can tell she truly cares about her clients and takes pride in her work.
I already booked my next appointment and can’t thank Megan enough for such a great experience. Highly recommend both her and the whole team at Pin Curlz! ✨
TT
Tracy Turner
Oct 21, 2025
1.0
Made an appointment a week ago for highlight and cut. Showed up for appointment whoever scheduled it did not put down color. They couldn't do my hair. Needed it before vacation. Do not recommend.
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Niya
Sep 27, 2025
2.0
a few months ago i went in a showed pictures of the hair cut I wanted, kept long with long layers and face framing. walked out with the worst hair cut of my life. ive been growing it out since then but its been difficult since everything was so uneven and choppy. left crying for weeks. ive been here many times before that only to get a straight across cut, and it was fine. maybe just a bad day? really disappointing though.
HG
Helen Grohusky
Sep 2, 2025
1.0
Went there for the 2nd appmnt. w Angie. If you are a blonde or wish to be a blonde do not go to this partcular stylist! She was to put in blonde highlights in my hair. Than she decided to add demi permanent rinse. Ruined my hair! I hv always been a blonde but Angie darkened my hair. She told me rinse would come out in 21 washings! I went back see if she could fix but because I was day late on complaining she told me that I could hv another hairdresser try fix abd charge me another $200.00 and than said she could do it but booked up and I would need wait for 2 weeks!! If you are blonde stay away and ask them their rules as I was not told when I first went to this place. Win't be coming back. Too many other hairdressers@
Pin Curlz Parlor offers hair salon and beauty salon services, including hair extensions and waxing.
Where is Pin Curlz Parlor located?
It is located at 17019 West Greenway Road, Suite 115, Surprise, AZ 85388, USA.
What are the business hours of Pin Curlz Parlor?
The salon is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Pin Curlz Parlor require appointments?
No, appointments are not required at Pin Curlz Parlor.
What payment methods does Pin Curlz Parlor accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is Pin Curlz Parlor accessible for customers with disabilities?
Yes, they offer wheelchair accessible parking, seating, and restrooms, including unisex and accessible restrooms.
Is Pin Curlz Parlor an LGBTQ+ friendly space?
Yes, Pin Curlz Parlor welcomes LGBTQ individuals and is a transgender safe space.
Can I find places to eat near Pin Curlz Parlor?
Yes, nearby dining options include Jim's Burgers and Eggs, Subway, Federico's Mexican Food, Cafe Rio Mexican Grill, Number 1 Brothers Pizza, and Starbucks.
Where can I find other beauty services near Pin Curlz Parlor?
Nearby beauty services include Great Clips for hair salon needs, LK Nails & Spa, and Royalty Nail for nail care.
What nearby facilities can help with errands when visiting Pin Curlz Parlor?
Close by are H&R Block for financial services, 1 Stop Motor Vehicle Services for DMV needs, and Fry's Marketplace for grocery shopping.