Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Surprise, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 14545 W Grand Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Surprise, AZ!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
269 reviews
5 stars
181
4 stars
39
3 stars
8
2 stars
6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their attentiveness and care during haircuts.
Haircut Quality
While many reviews noted excellent haircuts, there were also several complaints about inconsistent quality and unsatisfactory results.
Efficiency
Customers appreciated the quick service and the convenience of online check-in, although some experienced issues with wait times.
Cleanliness
The salon was frequently described as clean and well-maintained, contributing to a comfortable environment.
Communication Issues
Several customers reported problems with communication, particularly regarding haircut instructions, leading to dissatisfaction.
- LMles milligan3 days ago2.0I have a favorite stylist there but she must have been off that day. Teri cut my hair and I need my fade higher on the left side. I always ask for the front be longer but it falls on deaf ears.Ugh
- CPcamille primary4 days ago5.0Very nice haircut
- JRJohn RhonemusDec 15, 20255.0Got right in using my app. Very nice employees
- KWKerry WestOct 30, 20255.0Store is oldest store in surprise Az and has always been my favorite. Stylist are kind.
- THTom HeinrichOct 9, 20255.0Great cut as usual
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips provide?
Great Clips offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, and hair styling. Some locations offer perms and specialty haircuts like fades and tapers.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can save time by using Online Check-In to add yourself to the waitlist before arriving.
How does the Online Check-In process work?
You can check in online to save your spot on the waitlist, see estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes. Upon arrival, you check in at the receptionist desk.
What payment options are accepted at Great Clips?
Great Clips accepts major credit cards including MasterCard and Visa. They do not require cash-only payments.
What are the regular operating hours of Great Clips at 14545 W Grand Ave?
Monday to Friday, 7:00 AM to 7:00 PM; Saturday 8:00 AM to 6:00 PM; Sunday 10:00 AM to 6:00 PM. They are closed on Thanksgiving and Christmas Day, with adjusted hours on other holidays.
Are Great Clips salons wheelchair accessible?
Yes, this Great Clips location has a wheelchair accessible entrance for customer convenience.
Can I request a specific stylist at Great Clips using Online Check-In?
No, Online Check-In does not allow stylist requests for privacy and safety. You can request a stylist when you arrive, but this may increase your estimated wait time.
Which nearby coffee shop can I visit before or after my haircut at Great Clips?
Starbucks is located near Great Clips, so you can enjoy coffee and snacks before or after your visit.
Where is the closest grocery store near Great Clips if I want to do some shopping after my haircut?
Albertsons supermarket is nearby Great Clips, making it convenient to pick up groceries or pharmacy items following your appointment.
If I need to send mail or notarize documents near Great Clips, where can I go?
Postal Pros AZ is close to Great Clips and offers shipping, notary, and shredding services for your convenience.