Great Clips in Surprise, AZ provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 15411 W Waddell Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Surprise, AZ!
Many customers praised specific stylists for their skills and friendly demeanor, with several mentioning excellent haircuts.
Customer Service
Feedback highlighted friendly and helpful staff, although some reviews noted poor experiences with certain employees.
Wait Times
Customers appreciated the online check-in system that reduced wait times, but some reported dissatisfaction with delays despite having appointments.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about uneven haircuts and inconsistent service quality.
Affordability
The business was frequently recognized for offering good haircuts at reasonable prices.
CB
Charles Burnsmith
Nov 2, 2025
5.0
Hair cuts!
FV
Frank Vega
Oct 9, 2025
5.0
These ladies are amazing!!!
CL
caleb lambert
Oct 5, 2025
5.0
Clarissa is the best. I got an awesome haircut
Will come again
KC
Karen Creel
Oct 4, 2025
5.0
Clarissa was fantastic. Not only did she give me exactly the cut I asked for, but she was so friendly and enjoyable to chat with during the cut. Will definitely go back to see her again.
KH
Keith Haley
Sep 19, 2025
5.0
Love the staff, the nearby location and the cost. When I save I usually pass that along to the staff. Thanks for the coupons!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips in Surprise, AZ offer?
Great Clips provides haircuts for men, women, and kids, beard trims, bang trims, shampooing, and styling services. Some salons also offer perms. Walk-ins are welcome.
Can I check in online to save time at Great Clips?
Yes, you can use Online Check-In to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts so you know when your turn is near.
Do I need to make an appointment to visit Great Clips?
No appointment is needed. Great Clips is a walk-in salon, but you can check-in online to save time and skip the wait.
What are the operating hours of Great Clips at 15411 W Waddell Rd?
Great Clips is open Monday to Friday from 8 AM to 8 PM, Saturday from 8 AM to 6 PM, and Sunday from 9 AM to 5 PM. The salon is closed on Thanksgiving and Christmas Day.
Does Great Clips offer hair coloring services?
No, Great Clips salons do not provide hair coloring services.
What payment options are accepted at Great Clips?
Great Clips accepts Mastercard and Visa credit cards. Debit cards are also accepted, and cash is not required.
Are Great Clips salons wheelchair accessible?
Yes, Great Clips offers a wheelchair accessible entrance at this location.
Which nearby places can I visit before or after my haircut at Great Clips?
Nearby places include Cici's Sweets & Treats bakery for treats, Bashas' Pharmacy for groceries or pharmacy needs, and Vogue Bistro for dining. You can easily visit these after your haircut for convenience and enjoyment.
How can nearby places like PPG Property Management help me when visiting Great Clips?
If you're new to the area or looking for housing, PPG Property Management nearby can assist with real estate services, making it convenient to combine errands with your Great Clips visit.
Is there a Bitcoin ATM near Great Clips in Surprise, AZ?
Yes, Bitcoin Depot - Bitcoin ATM is located near Great Clips, allowing you to conveniently access cryptocurrency services before or after your salon visit.