CHANEL Fragrance and Beauty

Reviews

• HH

  H. Parker Higgins

  Feb 14, 2026
  1.0
  Watched them close the store an hour before their listing closing time at 8pm while we were at the front of the store due to a “few call outs” in their staffing. Then they came back to double check if they remember to lock their front door and gave us a long winded justification on why they were closing early. If you’re a manager and someone calls out, you stay late. That’s what you’re paid to do. Once again, it’s the “red hair associate” you can read in the rest of these reviews giving a POOR CUSTOMER EXPERIENCE. Let us quote, “I don’t know where you were but we have a small team… happy valentines day”. Now we actually don’t feel like we can come in the next day during their “operating hours” because of the defensive behavior from a staff member. With that, the brand loses a lifetime customer.
• SO

  Suhad Omar

  Oct 25, 2025
  5.0
  Visiting the Chanel boutique was an exceptional experience from start to finish. The moment I walked in, I was greeted with warm smiles and impeccable service. The boutique itself is elegant, beautifully designed, and perfectly captures the timeless sophistication Chanel is known for. The staff were incredibly knowledgeable and attentive without being pushy. The boutique had a stunning selection of classic and seasonal pieces, and I appreciated how everything was displayed with such care. Trying on accessories and fragrances felt like a special occasion in itself. Overall, Chanel exceeded my expectations — it’s more than just a store; it’s an experience in elegance, style, and exceptional customer service. Highly recommended for anyone who loves timeless fashion and unmatched quality.
• JA

  Judy Almendariz

  Sep 13, 2025
  1.0
  The hours of this place are wrong. I drove here and got here at 7pm because it states online that hours are till 8pm and when I got there they were counting their money and the doors were locked. If you close at 7pm then state that online. Made me waste time and gas. I live far more than a 30 min drive. Very inconvenient and inconsiderate.
• KB

  Kevin Barr

  Jul 18, 2023
  5.0
  Exceptional service! This is the second year that I got my mother a birthday present from this Chanel location. The staff is always kind, helpful and hard working. They helped me find a gift my mother loves and wrapped it so beautifully. I will continue to make coming to this Chanel a tradition!
• AK

  Alexandria Kamyab

  Feb 12, 2023
  5.0
  AMAZING!!!

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