SEPHORA

Reviews

• CM

  Cassandra Molina

  Feb 2, 2026
  1.0
  Never pick up the phone. Called over 15times on 2/2/26
• TR

  The Rails

  Nov 10, 2025
  5.0
  Thank you for your help! I don’t do well figuring out my “shade”! Mia was great, super helpful and friendly.
• CJ

  Casey & Jen

  Jun 6, 2024
  1.0
  My older teen daughter and a friend were in tonight hoping to spend the gift cards they had. Employees followed behind them in every aisle making them feel uncomfortable, but they assumed they were just watching them to make sure they didn't steal anything. Eventually they felt uncomfortable and decided to purchase their items and leave. After checkout, as they were walking out the store an employee said quite rudely "enjoy your stuff". Then the employees peeked out the door staring at them as they walked away. They were previously at TJMaxx and had bought comestics from there as well and the girls weren't sure if they were assuming the employees saw those items in their bags and assumed they were taking it from Sephora or if that's just how they decided to say "thanks for your purchase, have a great night, enjoy your items". Do you assume all your customers are stealing stuff? Or just teen girls? Or do your employees just speak rudely to your customers? My daughter called me right away because she felt so uncomfortable and I immediately called the store but no one answered the phone. Enter this store at your own risk...or go across the parking lot to the location inside Kohls. Will never shop at this store again!
• KS

  K S

  May 10, 2024
  1.0
  Rude cashier . My gosh . The rest of the staff seemed fine , although there were about 4 employees and no was working the floor they were all huddled chatting . There were about 6 customers in there when I went around 130pm and none of us had help
• MH

  Maria Hernandez

  Jan 24, 2024
  1.0
  Not a good experience. Store was not busy and I couldn't get anyone to color match me. An employee ( I'm assuming a manager) kept telling me someone would be right with me. 20+ minutes later I finally decided to leave when I noticed the customers that were walking in were being helped. Never has it been that difficult to get a business to take my money. I get that the store hasn't been open for very long but that was ridiculous. Based on the other reviews I don't think I'll be giving them another try anytime soon.

Frequently Asked Questions About SEPHORA