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The NOW Massage Phoenix Camelback

4.9
(291 reviews)
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Business Details

4869 North 20th Street, Phoenix, AZ
85016, United States
(602) 853-4262
https://thenowmassage.com/phoenix-camelback
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About

Massage SpaSpaMassage Therapy
"The NOW Massage Phoenix Camelback located within The Shops at Town & Country offers an oasis to disconnect from the outside world and reconnect within through the healing benefits of massage therapy. We’ve reimagined the approachable luxury of a neighborhood spa with high-quality massages and custom enhancements that offer relaxation and healing. Guests choose from 3 signature massage styles and pair their service with custom enhancements. The Swedish-inspired options include: A Therapeutic Massage, an energy-balancing Relaxation Massage, and a Sports-Inspired Massage. Add custom enhancements such as Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage & Gua Sha. Plus gift an energy shift with Massage Gift Cards.

Location

The NOW Massage Phoenix Camelback
4869 North 20th Street, Phoenix, AZ
85016, United States

Hours

Reviews

4.9
291 reviews
5 stars
282
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1
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2

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the massage therapists for their skills and attentiveness, with specific mentions of Andrew, Tashiana, and Helen as standout therapists.

Customer Service

Feedback on front desk staff was mixed; while some found them helpful and friendly, others reported feeling ignored or rushed.

Atmosphere

The spa's ambiance received positive remarks, with many describing it as calming and well-decorated, contributing to a relaxing experience.

Mixed Experiences

While many reviews were overwhelmingly positive, a few customers reported disappointing experiences regarding service delivery and staff engagement.
  • LE
    Leslie Escoto
    4 days ago
    5.0
    Loved this place! Aaron was absolutely great. He really took the time to address my problem areas, making sure I was comfortable and relaxed the whole time. From the moment I walked in, the entire experience felt calm and welcoming. I left feeling incredible!
  • JF
    Jaime Finnessey
    Feb 14, 2026
    5.0
    Tashiana gave me one one the best deep tissue massages I have ever had. And I have had a lot of massages. She is incredible at working out all of the spots you know you have and then all of the other spots that you didn't even know were there. Highly recommend!!
  • PN
    Payton Nowlin
    Feb 14, 2026
    5.0
    Relaxing atmosphere, friendly & knowledgeable staff. Sean did an excellent job of evaluating my needs & providing an excellent targeted massage - I feel so rejuvenated, and would absolutely book with him again whenever I’m back in Phoenix.
  • JD
    Jenny Dupuis
    Feb 7, 2026
    5.0
    Great vibes, beautiful massage area and friendly front desk! Tashiana was AMAZING. I literally have never had a deep tissue massage like that before, she knew exactly what to work on and was super nice and a warm personality. A prooooo. I’m literally laying down in my car rn writing this because I’m too relaxed to drive. Go see her asap!
  • JR
    Joyce del Rosario
    Jan 29, 2026
    5.0
    I’ve been on planes and cars a lot lately and have more travel to go. Three more planes in the next two days. I asked for the stretch massage with deep tissue because I knew I needed a lot of work. First off, the Lyft driver dropped me off at the wrong place. It was dark, I’m not from this area, and I was lost. The front desk person, Eric I think, was so sweet and kept trying to help me find my way. He called me back and would check in on me to try to help me find my way. After being lost for twenty minutes we decided to reschedule. And thankfully I did! Eric was so helpful and booked me with Andrew. The whole situation felt like a God plan because Andrew was exactly the person I needed to see today. I told him my problem areas and he confidently said it would be the best massage I ever had. He didn’t lie! If I lived here I would book him every month for the next 5 years! Andrew is a healer. He is truly the best. All staff were great. I highly recommend so much I wrote this review which I rarely take the time to do. Andrew is that good lol.
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Frequently Asked Questions About The NOW Massage Phoenix Camelback

Where is The NOW Massage Phoenix Camelback located?

It is located at 4869 North 20th Street, Suite B29, Phoenix, AZ 85016, USA, within The Shops at Town & Country.

What types of massage services does The NOW Massage Phoenix Camelback offer?

They offer three signature Swedish-inspired massage styles: Therapeutic Massage, Relaxation Massage, and Sports-Inspired Massage, with custom enhancements like Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage, and Gua Sha.

Brand Certified Facts from The NOW Massage Phoenix Camelback

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Certified February 22, 2026Yext Knowledge Graph
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