The NOW Massage Phoenix Camelback

4.9
249 reviews
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Business Details

4869 North 20th Street, Phoenix, AZ
85016, United States
(602) 853-4262
https://thenowmassage.com/phoenix-camelback
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About

Massage SpaSpaMassage Therapy
"The NOW Massage Phoenix Camelback located within The Shops at Town & Country offers an oasis to disconnect from the outside world and reconnect within through the healing benefits of massage therapy. We’ve reimagined the approachable luxury of a neighborhood spa with high-quality massages and custom enhancements that offer relaxation and healing. Guests choose from 3 signature massage styles and pair their service with custom enhancements. The Swedish-inspired options include: A Therapeutic Massage, an energy-balancing Relaxation Massage, and a Sports-Inspired Massage. Add custom enhancements such as Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage & Gua Sha. Plus gift an energy shift with Massage Gift Cards.

Location

The NOW Massage Phoenix Camelback
4869 North 20th Street, Phoenix, AZ
85016, United States

Hours

Reviews

4.9
249 reviews
5 stars
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What are people saying?

AI-generated from recent customer reviews

Therapist Quality

Customers consistently praised the skill and attentiveness of various therapists, particularly highlighting Tashiana, Andrew, and Helen for their exceptional massage techniques.

Customer Service

The front desk staff received positive feedback for being friendly and helpful, contributing to a welcoming atmosphere.

Ambiance

The spa's calming and stylish environment was frequently mentioned, enhancing the overall relaxation experience for clients.

Membership Value

Many customers expressed satisfaction with the membership program, noting it as a great value for regular massages.

Mixed Experiences

While most reviews were positive, a few customers reported dissatisfaction with the pressure and effectiveness of their massages, indicating room for improvement.
  • KV
    Kaylee Vickers
    Jan 5, 2026
    5.0
    Self proclaimed amateur athlete and mom of two small kiddos. Definitely had some overuse and imbalance heading towards an injury - Aaron has been amazing helping me get my lower back and general shoulder area back on track. Would recommend without hesitation for a general massage or anyone with a problem area!
  • KP
    Katie Pena
    Jan 4, 2026
    5.0
    Aaron was amazing. So intuitive & skilled. He knew the cause of my tension, and worked to solve it rather than just working on the muscle giving me issues. He also didn’t just dig in, he checked in often throughout the process to make sure I was able to handle the pressure and what my preferences were. Fantastic bodyworker!
  • RS
    Rebecca Shapiro
    Jan 1, 2026
    5.0
    i’m no stranger to massages- AMY was phenomenal. massage was relaxing, deep and healing all at once. this woman definitely knows what she is doing. i live out of town but will be back for an 80 minute when im back. THANK YOU!
  • IG
    Isabella Garcia
    Dec 30, 2025
    5.0
    Aaron was AMAZING I highly recommend getting a massage from him. I came in with a stubborn headache and left feeling relaxed, refreshed and wishing I got the 80 minute massage. His pressure was fantastic (I did a deep tissue), he’s very kind and attentive and he made sure to check in with me multiple time throughout the massage. I did end up signing up for the membership, literally counting down the days until my next visit.
  • DE
    Dean Edgerzan
    Dec 14, 2025
    3.0
    My husband and I found this place after reading the many amazing reviews. We don’t live in this area, we were visiting family, and in desperate need of a massage after traveling. Unfortunately, the massages didn’t meet the standard we had hoped for (we both get regular massages). We booked for 50 minutes, knowing that would allow for one focused area. The pressure was much too light, too much oil was used, felt like a waste of time. I was really disappointed when the massage fell so short of what we had expected, I offered the feedback immediately to the reception employees. They were diligent in taking notes and offering to have management contact us. This was the very redeeming part of this entire experience. We felt heard & that our feedback was taken seriously to help improve future customer’s experiences. The manager reached out to us that same evening (on a Sunday). Which really shows me that they care about their guests. The overall ambience offers a Tulum inspired relaxing vibe & the massage therapist and reception staff was very kind. * I also want a note that we were about 10 minutes late because we got lost driving. The staff was very gracious and gave us detailed directions on how to find it within the shopping Area.
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Frequently Asked Questions About The NOW Massage Phoenix Camelback

Where is The NOW Massage Phoenix Camelback located?

It is located at 4869 North 20th Street, Suite B29, Phoenix, AZ 85016, USA, within The Shops at Town & Country.

What types of massage services does The NOW Massage Phoenix Camelback offer?

They offer three signature Swedish-inspired massage styles: Therapeutic Massage, Relaxation Massage, and Sports-Inspired Massage, with custom enhancements like Gliding Cupping, Herbal Heat Therapy, Crystal Hot Stones, Deep Tissue Massage, and Gua Sha.