Prime IV Hydration & Wellness - Ahwatukee

4.9
255 reviews

About

Health Spa

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Prime IV Hydration & Wellness - Ahwatukee
4910 E. Ray Road, Phoenix, AZ
85044, United States

Hours

Reviews

4.9
255 reviews
5 stars
250
4 stars
1
3 stars
2
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being knowledgeable, friendly, and attentive, contributing to a positive experience.

Cleanliness and Atmosphere

The facility is frequently described as clean, relaxing, and inviting, enhancing the overall experience for visitors.

Service Quality

Many reviews highlight the excellent service provided, including personalized care and effective treatments that leave customers feeling rejuvenated.

Customer Experience

Overall, customers reported feeling valued and well-cared for, with many expressing a desire to return and recommend the services to others.

Concerns Over Gratuity

Some customers raised concerns about the tipping practices, feeling that prompts for gratuity were inappropriate given the nature of the services.
  • KL
    Kate Lonsdale
    Nov 8, 2025
    5.0
    I was able to get in right away at this location. They were fast, efficient, and friendly! Will definitely be coming back.
  • EM
    Ethan Martinez
    Oct 31, 2025
    5.0
    Love this place! Workers are so kind and it’s always the best experience! Did it with friends before a race and it was a game changer!
  • ZS
    Zach Smithley
    Oct 24, 2025
    5.0
    The treatments work great and the staff have amazing customer service
  • MC
    Mrs (Consumer)
    Oct 18, 2025
    3.0
    I’ve been to a few locations unfortunately this location has opportunity for growth in the ways they interact with customers. This location prompts for tips(Why? There is no personalization on the staffs part outside of expected job function) The “tip” is calculated on on the overall original pricing(example I came in for a promo of $275 value for $125, at checkout if I add 20% gratuity (20% of $125=$25, wrong…they calculated 20% of $275)😮This seemed deceitful & left me concerned for what else about my visit wasn’t transparent? As a consumer I want honesty especially in a health industry. I don’t tip my Dr or Nurse or the MA when I see them, I don’t expect to be prompted for a tip here. Second topic, a disgruntled customer came in and even after he left, I was forgotten about, my iv was finished & my blood was flowing back towards the bag. I called out, no one came. I rolled myself and iv out to the front. After getting unplugged & out to pay I’m prompted for a gratuity 😮. I do think Prime HQ needs to remove that option from its POS system. We have created a society of working people who believe they should be tipped for doing their job. The origin of gratuity should be revisited & considered in a business model.
  • SH
    Stephanie Hooper
    Oct 15, 2025
    5.0
    The ladies at Prime IV Hydration & Wellness are so knowledgeable. They’ve helped me find the best solution for my needs and saved me money in the process. I highly recommend their services.

Frequently Asked Questions About Prime IV Hydration & Wellness - Ahwatukee

What is the address of Prime IV Hydration & Wellness - Ahwatukee?

Prime IV Hydration & Wellness - Ahwatukee is located at 4910 E. Ray Road, Suite G-17, Phoenix, AZ 85044, USA.

What are the operating hours of Prime IV Hydration & Wellness - Ahwatukee?

The location is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.