Visit us at M·A·C Biltmore Fashion Park, Phoenix to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (602) 553-4568 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individual employees like Amy, Chanel, and Dani.
Makeup Expertise
Customers appreciated the knowledgeable makeup artists who provided personalized recommendations and application techniques, enhancing their overall experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with certain staff members, indicating inconsistency in service quality.
Product Satisfaction
Overall, customers expressed high satisfaction with MAC products, often highlighting their effectiveness and quality.
Store Environment
The store atmosphere was generally described as welcoming and well-decorated, although there were mentions of unpleasant odors affecting the shopping experience.
SM
Susie McGuire
Nov 6, 2025
5.0
This is the only MAC store I will buy my cosmetics at...because of Amy! My mom and I love going into the store, chatting with Amy AND learning about makeup because she knows it all! She has helped us both find the perfect shades of lipstick, blush, eyeshadow and powder...Amy's knowledge about the brand is impeccable. Her makeup application is flawless!! If you ever need your makeup done for a special occasion or just need new MAC products, please go visit Amy. She is the BEST!
KF
Kristen Fiorucci
Oct 25, 2025
5.0
Lilly was super friendly and helpful! Thank you for your awesome service and helping me find the perfect color match so quickly!
KG
Kristin Godbehere
Jul 31, 2025
5.0
Amy helped me pick a palette and some key items for my wedding makeup. She taught me how to apply, shade and blend. I felt beautiful and confident all day and most importantly, my look lasted.
BJ
Bobbie Jordan
Jul 28, 2025
5.0
I don't wear a lot of makeup, and my son insisted I get some new lipstick colors and suggested I go to Mac. I was helped by a wonderful young lady named Amy. She was very patient with me and kind. I'll be back to see Amy next time I need more makeup, she is the BEST!
IJ
Ivan Jones
Jul 27, 2025
5.0
My daughter is starting a new career and travels frequently. I wanted to get her started with a new skincare routine and have her professionally matched so she could know which colors and products to use to achieve her look. We cane into Mac at the Biltmore and had the pleasure of being helped by Amy. She is the epitome of professional and thanks to her time, patience, positive energy and honed skillset, my daughter learned new application techniques, and got a full compliment of skincare and makeup.
The store overall was great, and the other ladies working there seemed friendly, but i was glad we were helped by Amy. Thank you Amy!
MAC Cosmetics is located at 2502 East Camelback Road, Suite 109, Phoenix, AZ 85016, USA.
What are the opening hours of the MAC Cosmetics store at Biltmore Fashion Park?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does MAC Cosmetics Phoenix offer delivery services?
Yes, they offer delivery, same-day delivery, and no-contact delivery services.
Can I pick up my online order in-store at MAC Cosmetics Phoenix?
Yes, you can choose Buy Online, Pick Up In-Store for your MAC Cosmetics orders.
How can I contact the MAC Cosmetics store at 2502 East Camelback Road?
You can call the store at (602) 553-4568 for inquiries or assistance.
Does MAC Cosmetics Phoenix have wheelchair accessible entrance and free Wi-Fi?
Yes, the store has a wheelchair accessible entrance and offers free Wi-Fi.
What payment methods are accepted at MAC Cosmetics in Phoenix?
They accept debit cards and mobile NFC payments but do not accept check or cash-only payments.
Are there other beauty or cosmetic stores near MAC Cosmetics at Biltmore Fashion Park?
Yes, nearby beauty and cosmetic stores include L’Occitane En Provence, Origins, Lavelier’s, Resveralife, Skin Laundry, and Citrine Natural Beauty Bar.
What dining options are available near MAC Cosmetics at Biltmore Fashion Park?
Nearby dining includes B:Fast A Cereal Bar, Panera Bread, Stingray Sushi, Blanco Tacos + Tequila, and Blanco Cocina and Cantina.
What other shopping experiences can I enjoy near MAC Cosmetics in Phoenix?
Nearby shopping includes gorjana for jewelry and fashion accessories, Ann Taylor for clothing, Brooks Brothers, Sunglass Hut at Macy's, Toys“R”Us, Vera Bradley, and Williams Sonoma for home goods.