MAC Cosmetics

4.6
155 reviews

About

Cosmetics StoreMakeup ArtistBeauty Supply Store
Visit us at M·A·C Biltmore Fashion Park, Phoenix to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (602) 553-4568 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

MAC Cosmetics
2502 East Camelback Road, Phoenix, AZ
85016, United States

Hours

Reviews

4.6
155 reviews
5 stars
120
4 stars
22
3 stars
3
2 stars
5
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individual employees like Amy, Chanel, and Dani.

Makeup Expertise

Customers appreciated the knowledgeable makeup artists who provided personalized recommendations and application techniques, enhancing their overall experience.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with certain staff members, indicating inconsistency in service quality.

Product Satisfaction

Overall, customers expressed high satisfaction with MAC products, often highlighting their effectiveness and quality.

Store Environment

The store atmosphere was generally described as welcoming and well-decorated, although there were mentions of unpleasant odors affecting the shopping experience.
  • SM
    Susie McGuire
    Nov 6, 2025
    5.0
    This is the only MAC store I will buy my cosmetics at...because of Amy! My mom and I love going into the store, chatting with Amy AND learning about makeup because she knows it all! She has helped us both find the perfect shades of lipstick, blush, eyeshadow and powder...Amy's knowledge about the brand is impeccable. Her makeup application is flawless!! If you ever need your makeup done for a special occasion or just need new MAC products, please go visit Amy. She is the BEST!
  • KF
    Kristen Fiorucci
    Oct 25, 2025
    5.0
    Lilly was super friendly and helpful! Thank you for your awesome service and helping me find the perfect color match so quickly!
  • KG
    Kristin Godbehere
    Jul 31, 2025
    5.0
    Amy helped me pick a palette and some key items for my wedding makeup. She taught me how to apply, shade and blend. I felt beautiful and confident all day and most importantly, my look lasted.
  • BJ
    Bobbie Jordan
    Jul 28, 2025
    5.0
    I don't wear a lot of makeup, and my son insisted I get some new lipstick colors and suggested I go to Mac. I was helped by a wonderful young lady named Amy. She was very patient with me and kind. I'll be back to see Amy next time I need more makeup, she is the BEST!
  • IJ
    Ivan Jones
    Jul 27, 2025
    5.0
    My daughter is starting a new career and travels frequently. I wanted to get her started with a new skincare routine and have her professionally matched so she could know which colors and products to use to achieve her look. We cane into Mac at the Biltmore and had the pleasure of being helped by Amy. She is the epitome of professional and thanks to her time, patience, positive energy and honed skillset, my daughter learned new application techniques, and got a full compliment of skincare and makeup. The store overall was great, and the other ladies working there seemed friendly, but i was glad we were helped by Amy. Thank you Amy!

Frequently Asked Questions About MAC Cosmetics

Where is MAC Cosmetics located in Phoenix?

MAC Cosmetics is located at 2502 East Camelback Road, Suite 109, Phoenix, AZ 85016, USA.

What are the opening hours of the MAC Cosmetics store at Biltmore Fashion Park?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.